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All Content tagged with Amazon Lex

Amazon Lex is a fully managed artificial intelligence (AI) service with advanced natural language models to design, build, test, and deploy conversational interfaces in applications.

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Are there step-by-step instructions for configuring Lex? Specifically for these two steps from an answer to another post: 1) Check IAM Role for Lex: Ensure the IAM role associated with your Lex bot ...
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asked 19 days ago

Hi everyone, I'm looking for some guidance on handling a confirmation use case in Amazon Lex V2. **Use case** I have an intent called SubmitRequest with a slot named **AddressConfirmation**. The b...
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asked 24 days ago

Hi all, I'm building a self-service AI Agent in Amazon Connect (Q in Connect), using Lex with a Q in Connect intent, SelfServiceOrchestration prompt type (MESSAGES format), with the built-in Retrieve...
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asked 25 days ago

I am planning to build an IVR solution using only AWS services. My requirement is to support dynamic multilingual conversations. Specifically: If a customer starts speaking in English, the IVR shoul...
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asked a month ago

I have a test amazon connect configuration where, amazon connect invokes a lexv2 bot and the lex bot returns a quick reply custom payload. The issue is connect logs show this error: ``` "ErrorDetails...
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asked a month ago

I have developed an architecture using Amazon Connect, Amazon Lex V2, and AWS Lambda. Architecture flow: Amazon Connect → Amazon Lex V2 → AWS Lambda In this implementation: Amazon Connect handles t...
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asked 3 months ago

I have developed an architecture using Amazon Lex, AWS Lambda, and Amazon Connect. In this setup, AWS Lambda handles the entire business logic, while Lex does not use any custom intents or slots. Inst...
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asked 3 months ago

For sensitive caller inputs (PAN, CVV, authentication codes), post-call redaction is not enough PCI DSS v4.0 requires CVV is never stored after authorization and PAN only stored encrypted. This articl...
This article shows you how to use a structured decision framework to select the appropriate AWS machine learning (ML) and AI service for your workload.
The intention of this documentation is to provide the building blocks to create critical CloudWatch alarms which are fit for onboarding to Incident Detection and Response. It contains specific alarm b...
Hi everyone, We’re currently facing an issue integrating an Amazon Lex V2 bot with an Amazon Connect contact flow. The integration works correctly when using the English version of the bot, but when...
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asked 5 months ago

## Bug Report: ConnectParticipantWithLexBot sends Text parameter to Lex as initial utterance in voice mode ### Summary In Amazon Connect contact flows, the `ConnectParticipantWithLexBot` action's `T...
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asked 5 months ago

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