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Amazon Lex is a fully managed artificial intelligence (AI) service with advanced natural language models to design, build, test, and deploy conversational interfaces in applications.

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This article shows you how to use a structured decision framework to select the appropriate AWS machine learning (ML) and AI service for your workload.
The intention of this documentation is to provide the building blocks to create critical CloudWatch alarms which are fit for onboarding to Incident Detection and Response. It contains specific alarm b...
Hi everyone, We’re currently facing an issue integrating an Amazon Lex V2 bot with an Amazon Connect contact flow. The integration works correctly when using the English version of the bot, but when...
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asked a month ago
## Bug Report: ConnectParticipantWithLexBot sends Text parameter to Lex as initial utterance in voice mode ### Summary In Amazon Connect contact flows, the `ConnectParticipantWithLexBot` action's `T...
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64
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asked a month ago
Hello, I am facing an issue with my Amazon Lex voice bot while capturing customer name and email address using slots in a voice conversation (Amazon Connect + Lex). For example: * My name is Usama, ...
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112
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asked 2 months ago
I am facing an issue with Amazon Connect Native AI Voice Agent that started occurring suddenly without any intentional configuration changes. **Scenario:** * Amazon Connect instance: us-east-1 * Usin...
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125
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asked 3 months ago
Hello, I use the Lex built-in intent AMAZON.BedrockAgentIntent in a Lex bot. This bot is used in Amazon Connect so that users can talk directly to an LLM via Bedrock. The problem I am encountering is ...
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86
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asked 3 months ago
Why does Initialize bot with message with Lex in Get Customer Input block of Amazon Connect error out when I try the flow with a Call. It works when I am testing the flow with text chat. Does this fe...
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187
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asked 3 months ago
I'm setting up a conversational AI bot in Amazon Connect. I'm sometimes getting a random error in the conversation. The AgentCore MCP (Lambda) tool shows no errors and returns the proper data. The ...
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185
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asked 4 months ago
I am trying to deploy a chatbot for one of our customers.my stack formation for the AWS lex UI keeps on failing..how can I resolve this or is this a general issue from AWS?
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56
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asked 4 months ago
Hello AWS community, I am working on a voice bot using Amazon Lex (tested in the Lex console and intended for voice channels). The bot integrates with AWS Lambda and Amazon Bedrock to generate a dynam...
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87
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asked 4 months ago
I am using this template: https://docs.aws.amazon.com/solutions/latest/qnabot-on-aws/aws-cloudformation-template.html Has anyone successfully connected the bedrock knowledge base to the qna client th...
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68
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asked 4 months ago
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