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All Content tagged with Amazon Pinpoint

Amazon Pinpoint is a flexible and scalable outbound and inbound marketing communications service. You can connect with customers over channels like email, SMS, push, voice or in-app messaging.

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I have created an AWS RCS Agent in us-east-1 with AWS End User Messaging and submitted a testing registration (TEST_RCS_LAUNCH_REGISTRATION). The registration is APPROVED and the testing agent is ACTI...
1
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-1
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23
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asked 3 days ago

I have a US Toll-Free Number registration that has been denied 3 times for “Non Compliant Use Case” with no specific guidance on which content triggered it. Registration ID: registration-ed719f41f510...
1
answers
-1
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54
views

asked 6 days ago

We're seeing a consistent delivery delay of roughly 30-40 seconds for transactional emails (OTP codes) sent via Amazon Pinpoint (which routes through SES) to Microsoft/Outlook.com recipients, in the e...
3
answers
1
votes
93
views

asked a month ago

Hello community, I am raising an issue regarding a major data discrepancy and a potential failure of the spending limit guardrail mechanism in AWS End User Messaging (SMS / Pinpoint) in the eu-west-1...
2
answers
0
votes
109
views

asked 2 months ago

I'm trying to set up AWS notify for SMS-based MFA codes. I created a notify configuration to try to test everything with, but my config gets rejected with "ACCESS_DENIED_CONTACT_SUPPORT" as the reject...
2
answers
0
votes
112
views

asked 4 months ago

I'm sending transactional OTP (sign-in verification codes) via Amazon SNS / AWS End User Messaging SMS from the eu-central-1 region, using an alphanumeric Sender ID for Pakistan (+92) destinations. Is...
1
answers
0
votes
183
views

asked 4 months ago

I am building a scheduled SMS processing system using AWS Lambda + Amazon Pinpoint SMS Voice V2 in C# (.NET 6/8). **Flow:** EventBridge Scheduler -> SchedulerProcess Lambda -> invokes Ta...
3
answers
0
votes
131
views

asked 5 months ago

## Issue Summary I'm getting an INVALID_PARAMETER error when trying to send RCS test messages in eu-central-1. ## Question What could be causing the originationIdentity parameter to be invalid for RC...
2
answers
1
votes
120
views

asked 6 months ago

Greetings, My 10DLC campaign registration remains stuck in REVIEWING status and I am almost certain that five (5) months is more than enough to process it. At this point all I'm looking for is to di...
2
answers
-1
votes
128
views

asked 7 months ago

Pinpoint is set to be deprecated on October 30th, 2026, and deciding a migration path forward is crucial. Here are some key considerations to take into account to figure out the migration solution tha...
We would like to know if the increase in the cost of sending each SMS message to Colombia, which went from $0.00157 to $0.05087, is correct; we feel it was excessive.
1
answers
-2
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88
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asked 8 months ago

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