All Content tagged with Amazon Pinpoint

Amazon Pinpoint is a flexible and scalable outbound and inbound marketing communications service. You can connect with customers over channels like email, SMS, push, voice or in-app messaging.

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I'm planning to get out of the sandbox and text from Singapore Region, including other countries. (This transmits its own MFA key) At this time, how is the Sender ID sent from the Singapore Region...
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HJ
asked 4 months ago
I am currently working on integrating AWS Pinpoint SMS with Appian using the API reference provided in the documentation. I am using the base URL: https://sms-voice.us-east-1.amazonaws.com When I...
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170
views
asked 4 months ago
Can I setup call forwarding on an AWS Pinpoint phone number? Such that if my customer call the number I SMS text them on, that I can answer their call.
Accepted AnswerAmazon Pinpoint
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213
views
asked 4 months ago
I'm experiencing an issue with AWS Pinpoint not sending push notifications, despite it returning a successful send status Here are the steps I've taken and the problem I'm facing: 1. I uploaded the...
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138
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oliver
asked 4 months ago
I am attempting to cancel Pinpoint from our AWS services. I have removed the 10DLC number and was still being charged. Is my next step to remove the campaigns? What other things should I look into...
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280
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James R
asked 4 months ago
Dear AWS Support Team, I am currently using a basic Amazon account and do not have access to dedicated support. However, I would like to report a bug I encountered on the following...
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87
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Cesar
asked 4 months ago
We had an integration with AWS Pinpoint for a long time and were able to successfully send SMSs for months. Randomly, the integration stopped working (even though no code was changed) and the SMSs are...
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87
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Maia
asked 4 months ago
Is it possible to use polly generative voice with lex? There is no such option inside SetVoice block in connect flow, also there is no usch options indeside language settings in lex bot itself. Maybe...
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236
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Daniil
asked 4 months ago
We want to port our TFN and DID phone numbers to Amazon Connect, but it has both voice and SMS services. We can't lose any of our numbers. Not sure what will happen to its SMS capabilities that we are...
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204
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JoyC
asked 4 months ago
We have been using AWS Connect for our HVOC using Predictive Dialer. We have our segments and journey created in PinPoint. This is for our voice channel. We noticed the EXPIRED calls started last...
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471
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Jay
asked 4 months ago
I am not receiving any verification messages from AWS that is because my UK mobile operator EE/BT are blocking SMS messages that have a senderID of NOTIFY. No way around it until the operator...
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156
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andy
asked 4 months ago
I submitted a TFN registration form in March. The status became pending when I checked a couple days later, but then it disapeared from Registraions section in AWS. I can't find it in Phone Numbers...
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70
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ga101
asked 4 months ago