All Content tagged with Telecommunications
Reinventing communications, together.
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Hello AWS Community,
I am currently researching AWS messaging services for a notification system that needs to send **images, videos, and PDF documents to Indian mobile numbers**.
I have reviewed th...
Zahiruddin Khan - AWSEXPERT
published 2 months ago0 votes154 views
The intention of this documentation is to provide the building blocks to create critical CloudWatch alarms which are fit for onboarding to Incident Detection and Response. It contains specific alarm b...
AWS OFFICIALUpdated 9 months ago0 votes659 views
This article explains how to use AWS Unified Operations to address the operational challenges of running telecommunications (telecom) workloads at scale. Unified Operations addresses challenges from i...
Hi AWS, we have to design a Multi-Agent LLM-Based Customer Service System
## Background
XYZ Communications, a leading telecommunications provider, maintains extensive customer service and marketing d...
asked 2 years ago
In our billing we have a service called "**Contact Center Telecommunications (service sold by AMCS, LLC)**", which appears to be something different from Amazon Connect.
Can anyone explain what exactl...
I am claiming my first DID number in Amazon connect but I am getting the below error even though I have never claimed a number. Is this a bug in AWS and should we contact AWS support?
Please try agai...
Hi there,
I'm a integrator and I trying to port a phone number from France to AWS Voice.
We created a ticket to AWS support few weeks age, but considering the timeline to port officially the phone, ...
I'm currently using Amazon Connect and I'm trying to monitor the status of my instance phone numbers. I can successfully track when they are actively "in a call", but I'm facing challenges in determin...
Hello,
this is my code in lambda which runs based on SQS messages arrival.
var net = require('net');
let client = new net.Socket();
console.log(" ------------------- Attempt to connect.....
Hello Team
i have been using amazon pinpoint and connect to place the outbound campaign Calls in US and Canada. our instance is located in US-west-2 Oregon. When Campaign Call is placed , customer an...
Hello Folks, we have created outbound voice campaign using pinpoint and amazon connect, when a API Call is initiated customer receives the Call asap customer answers the Call customer is on Call for 1...
We have a lot of clients who want to terminate calls into Amazon Connect over the public internet by just sending to a public endpoint, similar to how Genesys can take calls in via a hostname.
This i...