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All Content tagged with Telecommunications
Reinventing communications, together.
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Hi AWS, we have to design a Multi-Agent LLM-Based Customer Service System
## Background
XYZ Communications, a leading telecommunications provider, maintains extensive customer service and marketing d...
asked a month ago
EXPERT
published a month ago0 votes62 views
The intention of this documentation is to provide the building blocks to create critical CloudWatch alarms which are fit for onboarding to Incident Detection and Response. It contains specific alarm b...
In our billing we have a service called "**Contact Center Telecommunications (service sold by AMCS, LLC)**", which appears to be something different from Amazon Connect.
Can anyone explain what exactl...
I am claiming my first DID number in Amazon connect but I am getting the below error even though I have never claimed a number. Is this a bug in AWS and should we contact AWS support?
Please try agai...
Hi there,
I'm a integrator and I trying to port a phone number from France to AWS Voice.
We created a ticket to AWS support few weeks age, but considering the timeline to port officially the phone, ...
I'm currently using Amazon Connect and I'm trying to monitor the status of my instance phone numbers. I can successfully track when they are actively "in a call", but I'm facing challenges in determin...
Hello, in my company we have had a blocking problem due to certain pages that are hosted on AWS, investigating within AWS we have noticed that the managed rule called "Anonymous IP list" has been bloc...
asked a year ago
Hello,
this is my code in lambda which runs based on SQS messages arrival.
var net = require('net');
let client = new net.Socket();
console.log(" ------------------- Attempt to connect.....
I am from a company that joins a network segment that LACNIC has lent us, this is a recycled segment. Amazon has been blocking several IPs for us when we want to use some of the services, the whois sa...
asked a year ago
Hello, I would like to know what databases Amazon uses to determine the location of IP segments, since Amazon has blocked several IPs from our range and we want to know if these databases that provide...
asked a year ago
Hello, in my company we use an IP range located in Chile, but in your services I think the geolocation is not updated, since several IPs are blocked. I would like to know if using any AWS service, whe...
asked a year ago
Hello Team
i have been using amazon pinpoint and connect to place the outbound campaign Calls in US and Canada. our instance is located in US-west-2 Oregon. When Campaign Call is placed , customer an...