All Content tagged with Account Support

I've been trying for many hours over multiple days to get help so I can reactivate my fully paid EC2 instance which AWS blocked for "suspicious activity". Chat never connects (waited several hours on...

Our account has been suspended due to suspicious activity and I need it reinstate but support is not replying. Please find my case and help.

Replaced mobile phone, lost MFA-enabled root access. Other IAM account had the same MFA, can't login either. This form [https://support.aws.amazon.com/#/contacts/one-support?formId=contactUs] didn't p...

Hi, I have my account suspended even though I pay my bill before the deadline. Is there any way to check with support team soon?

My account has been suspended even if I've replied to the warning case immediately (in one hour), now after five days that I''ve been replied to the case tha account have been suspended in anycase wit...

Hi, Due to an access key compromise, some AWS services have been restricted. I opened a support case over 24 hours ago, but it's still open with no response. I'm on the Developer Support Plan. How lo...

Hello AWS Community, I’m facing a critical issue with my AWS account. My EC2 instance (Instance ID: i-nnnnnnnnnnnn) has been down for the past 4 days due to a security-related account restriction. ...

I received emails re: [Action Required] Irregular Activity Detected for Your AWS Access Key for [AWS Account: 123456789] on the 7th May and all our CloudFront distributions consequently stopped workin...

Good morning, I accidentally close my account with the close button thinking I was closing the page and going to the next step registration. site https://developer.amazon.com/ I kindly ask you to hel...

Hello AWS team and community, My Amazon SES sending was paused due to a reported issue. I believe the problem may have been caused by an initial misconfiguration — specifically, I had not set up the ...

Don know if this is correct place for this.... I cannot log into my site through wordpress. password all of a sudden stopped working...my tech guy is gone. tried reset password. said email reset is no...

I keep getting the following error. This registration requires updates before it can be approved, update your registration to continue. The following feedback was provided about your submitted regi...