All Content tagged with Account Support

I genuinely need some guidance from the AWS community because I'm finding this situation difficult to understand. My AWS Activate application was approved, which gave me confidence to build my applic...

My AWS account (ID: 206818124074) has been pending activation for over 48 hours. I am based in India. The 2 rupee card verification charge was successfully processed. Autopay is activated. However ...

I have shut down my business that uses AWS and I have tried hard to delete all resources. But two main items are, it seems, impossible for me to delete. - Elastic IP: 34.195.183.124 - cannot be dele...

Hello AWS Community, We are seeking guidance regarding an urgent account verification issue. Our AWS account was suspended last Saturday due to verification requirements. However, we had already sub...

Hi, If most of the verification happens on account making, why do we have to do it for CloudFront separately, and the support won't even address it for 5 days even though they have stated less than 2...

How do i resolve this issue ? I tried contacting support teams but no one has responded

I am signed in as root user. Every attempt to subscribe to any AWS Marketplace product fails. The Claude Platform on AWS sign-up produces: "AWS account registration is incomplete or revoked. You do no...

I chose Google Authenticator for my MFA and it never works. I tried "Sign in using alternative factors", but when I click next. I get back to the screen asking for my password and there is a message t...

Looking for some guidance. We run a healthcare and pharmacy application here in the U.S. We have an equity partner who provides the tech pieces of our company: development, infrastructure management,...

Creating a CloudFront distribution fails with "Your account must be verified before you can add new CloudFront resources." I've retried over several weeks and already opened an Account & Billing suppo...

Hello everyone, I requested Amazon SES production access for the ap-south-1 (Mumbai) region. AWS asked me for additional information about my use case, and I provided all details on July 7th, includin...

I opened support case ************** under Account and Billing regarding the error "Your account verification is in progress" when trying to use CloudShell. My payment method has already been verified...