Questions tagged with AWS DataSync

using datasync, I transferred the files in Glacier Deep Archive to the s3 Glacier Flexible Retrieval class in the same s3 bucket, but now all files are 0 kb and appear in STANDARD class. Files transferred 132952 Data transferred 20.26 MiB(actually it should be much higher) I did not take any action in the bucket beforehand, did I miss something or did something wrong?

Hello I would like to ask what is the difference between these two configuration methods: Way 1: https://aws.amazon.com/blogs/storage/how-to-replicate-amazon-fsx-file-server-data-across-aws-regions/ Way 2: https://www.youtube.com/watch?v=c4XQMDUVHU8 The case is as follows. I have 2 Amazon FSx, in two different regions, and I would like to implement synchronization between Amazon FSx in region X, and Amazon FSx in region Y using DataSync. Which method should I choose? I think method number 2 is better because of the lack of additional VM, I think it will be more cost effective. But I am not sure if there is not some hidden issue here that I should pay attention to? I would appreciate any help on this topic. Best regards.

i deployed the datasync agent (Hypervisor) locally and generated the activation code in the local console and entered in the cloud console. the agent shows online for about 1 minute. after that the status remains offline. all the network tests in the local console are successful, but the agent never comes online.

Hello, We have set up Service Cloud Voice in Salesforce with Amazon contact center. We have installed the Voicemail Express package from GitHub. Then, when the customer press 3 to leave a voicemail message, it is creating a Voice Call Record and a case later on with a link to the voicemail message in salesforce. However, the voice call record is not related to that case, it's too bad because we loose the contact information ( in Salesforce, the phone number of the incoming call is associated to a contact if it exists ). We would like to link the VoiceCallId to the Case when it is created in Salesforce but I don't find what is creating this case and I don't find neither where to add this parameter, can you help me please? Thank you.

Hello I would like to ask about DataSync Agent deployed on EC2 VM. We have EC2 machine with DataSync Agent installed and we noticed that both the machine kernel and the agent itself are outdated. According to FAQ (https://aws.amazon.com/datasync/faqs/): A: Updates to the agent VM, including both the underlying operating system and the AWS DataSync software packages, are automatically applied by AWS once the agent is activated. Updates are applied non-disruptively when the agent is idle and not executing a data transfer task. But it doesn't seem to be working for us. So the question is how to fix the automatic update or update the machine and agent manually? I would appreciate any help on this topic. Best regards

We have been using data sync with no issues with an EFS drive which does not require encryption in transit. For compliance reasons, we have moved to a drive which requires encryption in transit. DataSync to the new drive fails. When I remove the policy, the task completes. When I restore the policy, the task fails. Now what?

Hi There, I want to copy some data from my EBS volume to EFS site and for this purpose I want to use AWS DataSync. When I am trying to choose source location (while setting up Datasync Task) there is no option to choose EBS volume as source point. Can someone guide on how can I accomplish data transfer from EBS volume to EFS using DataSync service?

I have AWS DB of Production and AWS DB of UAT environment. I want whenever needed I can get Production data of few tables to my UAT Database by clicking button from GUI. So GUI means we will design one GUI and we put one button there and whenever user need just click that button and using some DMS API's (not sure) selected tables data from Production get synchronized in UAT database.

Hello All, Today I was trying to copy a directory from one location to another, and was using the following command to execute my copy. aws s3 s3://bucketname/directory/ s3://bucketname/directory/subdirectory --recursive The copy took overnight to complete because it was 16.4TB in size, but when I got into work the next day, it was done, or at least it had completed. But when I do a compare between the two locations I get the following bucketname/directory/ 103,690 objects - 16.4TB bucketname/directory/subdirectory/ 103,650 - 16.4TB So there is a 40 object difference between the source location and the destination location. I tried using the following command to copy over the files that were missing aws s3 sync s3://bucketname/directory/ s3://bucket/directory/subdirectory/ which returned no results. It sat for a while maybe like 2 minutes or so, and then just returned to the next line. I am at my wits end trying to copy of the missing objects, and my boss thinks that I lost the data, so I need to figure out a way to get the difference between the source and destination copied over. If anyone could help me with this, I would REALY appreciate it. I am a newbie with AWS, so I may not understand everything that I am told, but I will try anything to get this resolved. I am doing all the commands through an EC2 instance that I am ssh into, and then use AWS CLI commands. Thanks to anyone who might be able to help me. Take care, -Tired & Frustrated :)

We want to create a 2-way replication between AWS FSx and an on-premise Windows file server. Can we do this using AWS DataSync or DFS Replication? The purpose is to use AWS FSx as active-active DR solution for an on-premises Windows file server. From what I found so far, AWS DataSync does not support bi-directional replication. As for DFS Replication, it does not support file locking so multiple people can't work on the same files simultaneously.

After using DataSync to copy files from S3 to EFS we can see that the files have the permissions of: -rwxr-xr-x 1 nfsnobody 65534 (when copy Ownership and copy Permissions is enabled) or -rw-r--r-- 1 root root (when copy Ownership and copy Permissions is disabled) From Lambda we can see our current user is: sbx_user1051 with uid: 993, gid: 990 Because of this we're unable to delete any files copied from DataSync. Even when we change our access point, posix user we still get a permission error when trying to delete files. Is there a better way to programmatically clear files on EFS?

IHAC looking to transfer 200TB of on prem files to EFS IA directly or in the most optimized way. Few questions: 1)Is snowball into s3 cheaper than datasync? 2)Can snowball be used to copy files directly to efs? 3)What is the data journey on the most optimized approach? Example : from on prem to s3. From s3 to efs using data sync. Thanks

Hi - Attempting to test a local environment with AWS Datasync Running AWS Datasync Agent in Windows Hyper-V Created the agent record in AWS console and registered the AgentID NFS is running locally using: haneWIN NFS Server (https://www.hanewin.net/doc/nfs/nfsd.htm) I have some NFS shares that I can mount successfully in a windows cmd prompt. Every time I create a task, I get a Task Status of "Unavailable" *mount.nfs: Connection timed out* How can I fix this?

If DataSync is configured with an on-prem NFS mount as the source, and EFS as the target, will changes to the EFS volume be reflected on-prem?

Hi Experts, I need to to change an EFS filesystem from General Performance to Max I/O. The only way to do this is to create a new FS and use DataSync to copy the data. EFS is the underlying storage for my EKS cluster. My approach is to: 1. create the new FS. 2. copy the data with DataSync. 3. Stop services on the EKS cluster. 4. Change the mount points on the CSI Driver. 5. Restart application services. Is the best approach? Or are there other documented steps to change EFS filesystems with an EKS cluster. Thanks in advance.

Customer wants to migrate 900 TB of unstructured data( file data) and this data continues to change/update. We are thinking to use snowball for the data migration and datasync to sync the incremental data after the migration. Can we use DataSync to transfer any incremental changes after the migration (something like DMS used to migrate database CDC) ? what are the other options to sync the incremental changes ?

Hi Everyone, I tried to do remote re-indexing(Both domain's are in Opensearch 1.1 ) and received below error message. { "error" : { "root_cause" : [ { "type" : "null_pointer_exception", "reason" : null } ], "type" : "null_pointer_exception", "reason" : null }, "status" : 500 } Originally I thought _source = false is set in my indexes, so I tested on new indexes that their _source was explicitly set to true , but still was receiving the same error message. PUT my-index-000002 { "mappings": { "_source": { "enabled": true } } } I would appreciate if you help me on this. Thanks Aspet

I have my HDFS setup on a Azure VM and datasync agent setup on a different Azure VM and enabled communication between two VMS. My ultimate goal is to transfer data from HDFS to AWS s3. I have configured and activated the datasync agent and have connected the datasync agent using AWS public end points . I have tested network connectivity to public end points and self managed storage i.e. HDFS here. The connectivity showed PASSED for both. But when I create a task using the activated agent and keeping the source as HDFS and S3, it is just throwing me error as " input/output error cannot read source file ". Can you please let me know how I can fix this issue.

I'm trying to clone a number of buckets between two AWS accounts. Of the 6 buckets that are being copied, 2 consistently fail to sync with the error: ``` The endpoint has already opened a volume for this session ``` The sync task starts and goes into a "Preparing" state, it then stops here for up to a few hours, then just errors. The two buckets that fail are the largest buckets from this batch (one is 10 TB the other is 1 TB), but object count looks like it shouldn't be exceeding the quota for a task (12.3 million and 7.6 million respectively). I've tried various combinations of only synchronising some directories and turning off only synchronising changes, neither has helped. I've also tried completely recreating the synchronisation locations and tasks and this also didn't make any impact. Looking at the logs, I see a normal startup sequence: ``` [INFO] Request to start task-xxx. [INFO] Execution exec-xxx started. [INFO] Started logging in destination hostId: host-xxx for Execution exec-xxx [INFO] Started logging in destination hostId: host-xxx for Execution exec-xxx ``` Then no further log messages are recorded. Has anyone had any similar experiences with s3-s3 sync? or any ideas what could be going wrong?

I am consistently unable to start a Datasync task to transfer from a local NAS (Synology) to s3. Tried dozen of times with slight changes, NFS versions, squash options, agent reboot, etc... with no success. The tasks all have the unavailable status, with an error message "mount.nfs: access denied by server while mounting..." Setup: - DataSync agent running as a KVM VM on ubuntu 20.04 LTS - DataSync agent connected - NFS share on a Synology NAS on the local network - NFS share permissions provided for the agent IP (and even for the local network) - DataSync agent connectivity and NFS connectivity tests are all successful - mounting the NFS share on ubuntu 20.04 LTS works perfectly Could you please help? What is going on?

I have worked with S3 for a couple of years, and was familiar with the old buckets...and how to share files publicly. However recently when I created a new bucket, I have not been able to share a file to the public the way I had done it in the past. When setting up the bucket and file, I have unchecked the "block public access" however it is not allowing the URL link to work...it says access denied. Can someone please explain what else I need to do in the file/bucket to allow this?

Hi guys, Deployed the datasync agent on-premised (Vmware environment) successfully and did the "Test Network Connectivity" to AWS DataSync which is also successful. I saw forum "https://forums.aws.amazon.com/thread.jspa?threadID=302863&start=25&tstart=0" , but somehow I dont see any answer to fix it as all messages are sent by PM. Can anyone help me on this? I am having issue with DataSync agent, I have deployed agent machine in ESXi environment but and all connectivity tests have been been passed, but somehow whenever I clicked on Get Key, it will try to connect but eventually nothing appears and page cannot be displayed... anyone face same issue. pls help on this as I have Data migration today/tomorrow

Hi, We are planning to ingest approx 2 lakh small pdf files(approx 40 kb) in burst mode from on Premise to Cloud(S3) on daily basis through AWS Datasync. We want to keep track of the files ingested on daily basis and keep updating the processing status as it gets processed. Can someone suggest the best way to achieve it ? We initially thought of using S3 events to call Lambda to insert record in Dynamo DB table but since it may be a burst of files coming into same S3 bucket it might have throttling issue on Dynamo DB or may hit Lambda limits for the Account. Please let me know the best way we can implement this. Thanks in Advance. Regards, Dhaval Mehta

Hello, Where can I find more details on AWS' approach around data models? This would include industry-specific data models AWS is fully invested in.

Dear Team, We have a source system on Premise DC which will upload thousands of PDF and its metadata XML files in Windows NAS. We need to upload the same to S3 and further process it. To process, we need to make sure that the pdf and metadata xml file are both available on S3. I wanted to check if there is a way in AWS Datasync which will make sure that PDF and its corresponding Metadata xml file(both will have the same name but different extensions) both are loaded to S3 togather so that we can start the processing as soon as the files are uploaded to S3. Thank you in advance. Regards, Dhaval Mehta

I am trying to use aws backup to backup efs. In case that the client restore a backup I need to re-send the restoration files. I tried backing up in a new efs and then send to S3 using datasync with no success because the restored efs backup have no mount targets. If I restore in the same efs, how can I access only the backup files to send to S3 and then delete them from the efs?. Is there a better way to achieve this?

I am attempting to deploy a KVM DataSync Agent on my CentOS7 host, and I am stuck on the activation step. After the DataSync agent starts it is supplied with an address 192.168.122.19 I have configured an AWS VPC (CIDR 10.0.0.0/16) and established a site-to-site VPN tunnel to my on-prem private network. I can ping and ssh from my site to an EC2 instance (10.0.1.252) in my VPC. I can ping from an EC2 instance in my VPC back to various machines in my private network (192.168.1.0/24). I have created a datsync Endpoint in my VPC it was assigned 10.0.1.138 address When I run the "Test Network Connectivity" option from within the DataSync Agent console it partially fails 10.0.1.138:443 FAILED 10.0.1.138:1024-1064 10.0.1.138:1026 FAILED 10.0.1.138:1027 FAILED 10.0.1.138:1029 FAILED 54.201.223.107:22 PASSED 0.amazon.pool.ntp.org:123 PASSED 1.amazon.pool.ntp.org:123 PASSED 2.amazon.pool.ntp.org:123 PASSED 3.amazon.pool.ntp.org:123 PASSED Any suggestions on what I might have configured incorrectly? thanks

Hi, This is regarding handling of reserved characters and filenames while migration data to and from S3 to other locations. How are the restricted characters and filenames of the destination locations are handled when we transfer data from Amazon S3? For e.g windows which does not support special characters in file/folder names. So if a object in Amazon S3 key contains these restricted characters what will be the expected filename at the destination location. Are these files/folders skipped or there is some kind of character replacements? Thanks, Arti

Hi My Agent is active (SMB to FSx) Location ca-central-1 My task always stay in LAUNCHING state, i cannot find why Any possible policy to add to cloudwatch to get the LOG of mount and creation issue when the task start thanks

I've downloaded the latest version of the Hyper-V agent (datasync-20201019-x86_64.vhdx) and am having trouble getting it to boot. It loads for a minute saying ">>Start PXE over IPv4." and then I get this on the screen in the VM connection: ------- Microsoft Hyper-V UEFT Virtual Machine Boot Summary 1. SCSI Disk (0,0) The boot loader did not load an operating system. 2. Network Adapter (00155D01AF02) A boot image was not found. No operating system was loaded. Your virtual machine may be configured incorrectly. Exit and re-configure your VM or click restart to retry the current boot sequence again. ------- I'm deploying this on a Windows 10 Pro with latest updates and with the "Hyper-V Quick Create App". I have the box unchecked for "This VM will run Windows". Physical specs are a Ryzen 7 3700 with 8 cores and 32 GB of RAM with SSDs so I think I'm okay in the hardware area. There's no errors when I extract the 85GB vhdx file and then create the new VM using the file. I've tested turning off the integration services, Enhanced Session Mode, toggled Secure Boot, verified boot order that the hard disk is first, and even completely redownloaded the zip and tried it again. Any thoughts on why this won't work and what I can do to troubleshoot more? Edited by: jn1598 on Jan 20, 2021 6:59 PM

A customer wants to move its IPV installation (with data) from on-prem to AWS. The storage layer on premise relies on their own object storage solution which has an S3 compatible API (https://docs.ceph.com/en/latest/radosgw/s3/). Now the customer wants to move 70 TB of content to AWS together with the whole IPV suite. While the compute related part has been solved (they have been in contact with IPV and sized accordingly to their needs) the migration of the data is still open. We have discussed both DataSync and SnowBall. DataSync can support [on prem object store as source][1] and keep the metadata intact and it could work for a full migration and eventually scheduled syncs until the cut-over happens, but moving 70TB takes 8-9 days with a dedicated 1Gbit/s connection. I assume he also needs to purchase a Direct Connect too to ensure this expected speed. My preferred option for this customer however would be to use SnowBall for the initial heavy bulky migration and then use DataSync to keep the data in sync later on. Does SnowBall allow to copy the on-prem object store with their metadata and move them to S3? [1]: https://aws.amazon.com/blogs/aws/aws-datasync-adds-support-for-on-premises-object-storage/

Customer has a 2TB Oracle Database that they need to lift and shift to AWS. This 2TB Database is only **one** schema and size of the backup. What would be *fastest* way with *minimum downtime*? Clarification: - Customer has Site-to-Site VPN

A customer has files on S3 (provided by Transfer Family) and they need to copy/move files uploaded to S3 to their FSx for Windows. This could be done with a dedicated machine to do this job. However, I wonder whether it is possible to solve this without the need to manage a dedicated EC2 instance. My best guess so far is to use DataSync. I know that I can't use the combination "Location S3, destination FSx". However, the combination "Location S3, destination SMB" is possible. 1) Is it possible to use DataSync for the combination "Location S3, destination SMB (and this is actually FSx)"? 2) Are there any pitfalls to solve the customer's problem in this way? 3) Do you see a better solution to move files from S3 to FSx?

Example use case is a daily data export locally that needs to sync to S3. There is no way to check what has changed before exporting, so must export the full dataset. Aim is to only upload what has changed to S3. DataSync seems like it will work (it will only be one-way transfer daily so choosing DataSync over Transfer or File Gateway) but how does it determine what has changed? I found the [docs][1] which say: > In the PREPARING status, DataSync examines the source and destination file systems to determine which files to sync. It does so by recursively scanning the contents of the source and destination file systems for differences. Will this scan the contents of the files themselves, or just the filesystem metadata? Anyone know anymore details on how it determines what has changed? [1]: https://docs.aws.amazon.com/datasync/latest/userguide/how-datasync-works.html#transfering-files

A customer is running a POC of DataSync to sync files from an Isilon file system to S3. They have strict audit logging requirements and would like to configure the DataSync agent to access the file system via NFS using a specific user in order to track its access in their audit logs. What user does the DataSync Agent run as? Can it be configured to run as a different user or to access the NFS mount as a specific user?

Hi Everyone, I'm looking for some guidance on copying EFS data from one AWS account to another AWS account. From what what I understand from reading other posts, I need to choose the source as NFS and the destination as EFS. How do I go about referencing the EFS share in the destination location? It won't show in the drop-down list as it resides in another AWS account which makes sense. Do I need to create a peering connection between the two VPC's? Or is there something else i'm missing? My agent is activated via a public endpoint if that matters any. Thanks for any help provided, Craig.

Hi. I had a question on the "Overwrite files" flag, which I wasn't sure about, and cant find an exact answer on. Does enabling this flag overwrite each and every file that it finds in the source to the destination, or does it overwrite ONLY changed files based on the checksum? If it's the former, which options should I choose so that AWS only uploads new and changed files (to accommodate a case where eg. only half the file has been pushed into S3 before the agent went down)? One other question. Is it possible to have 2 x Agents syncing from 2 different locations into one destination bucket? Thanks.

A customer is migrating the data from on-prem to AWS S3. Customer would like to retain meta data information i.e. file created date, modified date after migrating to the S3. As the data size is almost 25TB, and have very good bandwidth, planing to use data sync. As per data sync documentation given below, I thought customer can retain the meta data information which they used for Audit purpose. When copying between an NFS server and Amazon S3 – In this case, the following metadata is stored as Amazon S3 user metadata: File and folder modification timestamps After migration, I see the date and time migrated but not the original created date. How to retain the actual file dates after migrating to the S3 bucket?

A customer is going to use Datasync to migrate data on-prem to S3 bucket through private network, DX connection has been established between on-prem and aws VPC. In Datasync, we can create VPC private endpoint according to our documentation: https://docs.aws.amazon.com/datasync/latest/userguide/datasync-in-vpc.html The DataSync agent will be deployed in EC2 in the VPC, I wonder if we also need to create another VPC endpoint for S3 to ensure end-to-end traffic remain in private traffic.

A customer is planning to use DataSync to copy data to EFS and a question came up about incremental transfers: If a single byte is changed on a source file after an initial transfer, does DataSync transfer the entire file or just the changed bytes during a subsequent transfer? The [documentation][1] states only files that have been added, modified, or deleted are transferred. This suggests to me that an incremental transfer copies an entire file if it has changed, not just a delta of changed bytes. Is that the case or does it work like rsync and transfers only the changed bytes? [1]: https://docs.aws.amazon.com/datasync/latest/userguide/how-datasync-works.html

Hi AWS team, I am trying to following https://aws.amazon.com/premiumsupport/knowledge-center/datasync-transfer-efs-s3/ to transfer data from EFS to S3 but currently I am unable to select S3 as destination location. The only options available are EFS & SMB. Not sure why this is happening. I have tried to create locations separately but even then S3 location is not present for destination. Datasync agent is created as EC2 & activated. I have tried with & without endpoints but still unable to find S3 when selecting destination location. Attached are few screenshots. Regards, Vikas Edited by: vikassachdeva on Apr 6, 2020 5:52 AM

A customer is working to enable AWS DataSync to be consumed. A question from the Security Architect is what does the control traffic on 1024-1064 include? Is this traffic encrypted ? I do understand this is a communication requirement between the DataSync Agent EC2/VM and DataSync Service per https://docs.aws.amazon.com/datasync/latest/userguide/datasync-network.html Thanks

Hello, a customer has 30TB of Windows shares and would like to have a DR solution for it in AWS. I thought first about using FSx for Windows and using DataSync to continuously import data from on-prem to FSx. However I would like to decrease the price of the solution: is it possible to have this kind of flow? 1. First import the data from on-prem to S3 2. Store the data in S3 when the DR is not activated 3. Make incremental backups regularly to S3 4. Finally, import to FSx when the DR is activated ? The customer is also using CommVault as a third-party tool. Thank you in advance.

What is happening if I'm syncing a File System with S3 versioning enabled, and I delete a file? I suppose that a delete marker is added, so the previous versions are kept. This mean that the client will have probably to do additional activities to clean up files deleted over a period of time if they want to keep their storage cost low. correct? THanks.

My customer wants to share the CI/CD artifacts that they generate in their build environment to be shared in DEV/UAT/PROD and other environments. They are looking at using EFS for this file share, but they don't like the need to do VPC peering in order to make the EFS available across VPCs. They also dont want to use S3 as they are looking for a traditional file system which can be mounted and used during the build process. One option I could think of is to setup a EFS file system in every VPC and sync from the build environment to the target VPC using AWS DataSync. It would not be an automatic sync, so they will have have to call "StartTaskExecution" the source file system changes. Are there any other solutions which they can consider?

A customer is interested in DataSync and their security department is telling them to use VPC Endpoints/PrivateLink. As the team is looking through the documentation to provide the security department, a point of clarification is needed (https://docs.aws.amazon.com/datasync/latest/userguide/datasync-in-vpc.html). Documentation states that the agent can be "either on-premises or in-cloud and the DataSync service doesn't need to travel across the public internet or need public IP addresses". The following paragraph goes on to describe considerations when deploying the agent in a VPC. The customer would prefer to deploy the VMWare Datasync agent on-premises. East question that I would like answered: Does the agent have to be deployed in a VPC to use VPCE? Thank you in advance.

A customer manually copied over data via Snowball to S3 from an on-prem NFS mount. They are looking to copy changes since that transfer as well as verify all the files that are already in S3. Can DataSync compare hashes for existing files in S3 and then copy changes?

It was announced yesterday that DataSync is now available in US-Gov-West. When I tried to use it I am unable to find the DataSync Agent aws-thinstaller-1542045415. Is it me looking in the wrong place or did somebody forget to make them available?

I have a EFS instance in Oregon with all the data that I need to sync. The location were I want to store that data could be anywhere, including AWS. For now, we want to make a POC using a EC2 instance in Ireland. We aready setup NFS server where the Datasync Agent should write the files from the EFS, but the problem is that we are not able to create the Datasync Agent in another EC2 instance using the .OVA image provided by Amazon. We tried to import it using this guide: <https://aws.amazon.com/ec2/vm-import/>. Is possible to do what I'm trying? To use Datasync to synchronize data from EFS to another NFS server hosted in AWS that emulates the on-premise datacenter, which should be the same as from _AWS EFS_ to _On-Premises_. If so, how can I install the Datasync Agent image provided by Amazon? If not, which solution should be the one that works for the scenario I'm trying to implement? PD: The intend of doing this is to have different instances with the same data and if any of them fails, have an instance backup. This is something similar as a fail-over, but we want to keep completely independent data architectures with the same data.

Hello, Does anyone know if a future DataSync update will allow the agent to be 'always on' or automatically run tasks? This will help decide if it fits my use case. Thanks, Carter Edited by: Carter11 on Feb 7, 2019 5:36 PM Edited by: Carter11 on Feb 7, 2019 5:37 PM

Hi Hopefully a quick question, but are the memory system requirements flexible? https://docs.aws.amazon.com/datasync/latest/userguide/requirements.html#hardware I can get a VM with 16GB of ram, but 32GB isn't possible at this time. Will the data sync agent run with 16GB? Is there setting that might need to be tweaked? I'm not that concerned with the highest performance, we will likely need to cap the transfer at 100Mbps Cheers, Jason

Hi, I wanted to give DataSync a try, but the first step would be to download the VM image from the console. And the console is not working for me. The browser just shows the header, the footer, and a spinner in the middle. Some details: 1. my browser is Google Chrome Version 70.0.3538.110 2. the console works for other services 3. region does not matter, when I change it the console still does not work 4. I am behind a corporate proxy, the browser is supposed to handle 5. The proxy does some filtering, which I have not met in AWS websites yet, and it gives a readable message, which I do not see in this case. Does it work for you? Any tips or tricks, maybe downloading the VM image in a different way? Thanks in advance Edited by: kanya on Jan 22, 2019 1:40 AM