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Questions tagged with AWS Account Management

With AWS Account Management you can update the alternate contact information for each of your AWS accounts.

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2479 results
We received an email titled "Action Required: Amazon Bedrock Service Suspended". It says our access to Bedrock was suspended because AWS "could not validate important details" about our account, and t...
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13
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asked 2 hours ago

Hello AWS Community & Moderators, I am reaching out here as a last resort after exhausting all available support channels. My AWS account has been suspended for the past 6 days, and despite creating ...
5
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31
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asked 2 hours ago

The company using teh AWS account is no longer around. The domain that was associated with the main management (root) account is no longer accessible. We are seeing charges froM AWS but we have not b...
1
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34
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asked 20 hours ago

Hi AWS Community Team, I opened billing case **************** on September 2nd regarding an unexpected charge from an idle SageMaker endpoint. The endpoint has been completely deleted, but the case is...
2
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37
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asked 21 hours ago

Creating a CloudFront distribution fails with "Your account must be verified before you can add new CloudFront resources." Account is active, billing is fine, other services have been running on it fo...
2
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42
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asked 2 days ago

Hello AWS Support team, My AWS account is active and its billing information is valid, but creating an Amazon CloudFront distribution is blocked with this exact error: "Your account must be verified...
2
answers
0
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40
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asked 2 days ago

I apologize for posting here, but I’m unsure how else to get assistance. On Friday, August 28, 2026, I opened a billing support case regarding payment of an invoice exceeding $2,000. I am not disputi...
2
answers
0
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46
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asked 3 days ago

So I have been using digital skill builder to enhance AI skills. Used one email that is center to my remote work. I believe that I may have created another profile using my Amazon sign in creds but no...
1
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32
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asked 3 days ago

My AWS account (ID 527153282021) was suspended with the message "Your AWS account was suspended because your account details couldn't be verified." I submitted the requested verification information,...
2
answers
-1
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49
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asked 5 days ago

Hi, My AWS account (Account ID: ************) has been stuck in "not verified" status for over 10 days. This is blocking access to the Console and CloudShell entirely. I've raised two support cases ...
2
answers
-1
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54
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asked 6 days ago

My personal AWS account was flagged for an exposed IAM access key and AWS applied a service restriction. I have completed every step in the notification, but Lambda is still unusable across all region...
2
answers
0
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68
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asked 6 days ago

Hello AWS re:Post Team & Community, I am attempting to subscribe/assign a user to Amazon Q Developer Pro, but I keep receiving the error: "Failed to create Kiro subscription for 1 user. Your account ...
2
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65
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asked 6 days ago

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