End User Computing

I need a multi-user version of Quickbooks for Desktop. It is too expensive for the cloud version, and I lose the functions I get on the Desktop. Also, adding users to work simultaneously, I need a server. Is AppStream suitable for that function?

## **Overview** The AppStream 2.0 screen (Windows) does not show up in a browser even after signing into the AppStream's UserPool account. I encountered this bug in us-west-2 a few weeks ago, so I set up a new stack and fleet in us-east-1 to make it work. Today (2022-06-24 PST), my us-west-2's session was expired, so I logged in to the account and encountered the same issue again. From this point, I cannot get into the AppStream's Window screen. ## **Repro steps** I do not know the reproducible steps, but it seems that AppStream is stuck in this situation after session gets expired. 1. Open the link from the AppStream invitation email. 2. Sign in to the AppStream using the UserPool account. 3. The Windows screen does not show up. ##* *Expected behavior:** The application selection page (or the previous session's Windows screen) should appear in a browser. ## **Actual behavior:** The browser shows a plain dark-navy screen (AppStream's background color) and outputs the following errors in the browser console: ``` Error: Template (/appstream/views/directives/notification.html) could not be loaded. TypeError: Cannot read properties of undefined (reading 'ownerDocument') {code: 2, message: 'Display channel is not available.'} ``` **Notes** - OS: macOS Big Sur 11.6.5 - Browsers: Chrome 102.0.5005.115 and Firefox 101.0.1 - Reproducible in an Incognito/Private window. I also removed the cookie/local storage and tried again.

Our organization has recently started deploying the 5.0 release of the Amazon Workspaces Desktop Client (specifically the Windows version, and most if not all of the Workspaces are running on PCoIP, in case it is relevant). Since doing so, we have noticed an increase in users having issues with their USB devices functioning properly in Amazon Workspaces. This primarily is manifesting as issues where their USB headsets will not be recognized after only a few minutes into their session, but we have been noticing it is causing strange issues with users' keyboards as well where the Caps Lock and Num Lock will not behave as expected inside of Amazon Workspaces despite working just fine on the host PC. The keyboard issue has only started cropping up in any sort of noticeable numbers since the 5.0 client has begun deployment in our organization earlier this month. The headset issues are something that we are used to seeing, but have historically been able to resolve with standard troubleshooting methods such as adjusting the audio settings on the host PC, making sure that the user is not muted inside or outside of Amazon Workspaces, repairing the client and driver installations, restarting the Windows Audio Service inside and outside of Amazon Workspaces, rebooting the workspace and/or local PC, etc. Typically, if those steps don't resolve the issue, we can point to a user's slow or unstable internet connection as a likely culprit or narrow it down to a hardware issue with the headset or PC. Since we started deploying the 5.0 Amazon Workspaces client, however, we have seen many more users having issues with their headset dropping out and not being recognized by the workspace client despite us replacing the hardware and confirming that they have exceptional internet speeds. We are starting to roll back users who have issues to the last stable build as a short-term fix, but I haven't seen much being mentioned about this outside of my IT organization and was wondering if others have noticed the same issues? There seem to be some bugs with the USB handling in this release based on the way the problems are manifesting.

An Error Has Occurred If you continue to experience an issue contact the AWS Support Team on the community forums and via AWS Premium Support at: https://us-west-2.console.aws.amazon.com/support/home

Hi I have workspace which user cannot access anymore with message 'Unable to connect ' ( with AWS workspace client ) We tried to RDP the workspace from another workspace and got following message. The Remote computer that you are trying to connect to requires Network Level Authentication NLA, but your windows domain controller cannot be contacted to perform NLA. If you are an administrator on the remote computer, you can disable NLA by using the options on the Remote tab of the system Properties dialog box I can RDP other workspaces. We have tried to restore the workspace that did not work. I have checked the AD account for workspace, and it is there. Do not Require Kerberos pre-authentication is unticked on user’ ad account User has not changed the password. I wanted to migrate the workspace and did test migrate on working workspace and now cannot access it that is why migration is off the table as non-working workspace has important data. Can someone advice what to do next thanks in advance

AWS WorkSpace Problems When using Mac Keyboard, so their are times when I run into UAC prompts on Windows 10, it prompts me to press Control + Alt + End. When I am using a Windows client and an external keyboard I simply press Control + Alt on the client PC then on AWS workspace I press delete then this works. Sometimes within AWS workspace I can use the menu option to send Control + Alt + Delete However if I RDP to a Windows 10 client inside my Windows 10 Workspace that won't work. The Macbook. keyboard doesn't support Control + Alt + Delete command natively. ( Of course as it doesn't have the keys). I try to press Option and Command on my Mac keyboard then open up virtual keyboard on the AWS Workspace and press delete. I know this should work as Control + Alt (turn blue) and the Del key turns white when I press it. So yes it should work but no it doesn't. I am at a loss any ideas? I have already tried to follow this guide and run this command. https://docs.aws.amazon.com/workspaces/latest/userguide/amazon-workspaces-osx-client.html defaults delete com.amazon.workspaces SUSkippedVersion Still doesn't work what am I doing wrong?

WorkSpaces Limit Reached You have reached your current approved WorkSpaces limit of 0. Request a limit increase by contacting AWS Support. as descript,i can't use the machine.

Hi everyone, I have different WorkSpaces set up on different locations but the ones I have in a particular one seem to have a password expiration set up for users so I need to reset it up for them every month. Does anyone know how can it be disabled? Is this tied to the directory? Thanks, Laura

I have an application being deployed on the "Microsoft Windows Server 2019 Base" platform as an Elastic Fleet deployment. Unfortunately, the application does not launch, it just gives a black screen. I have confirmed that the VHD, deployment script, and icon file are all accessible to the instance from S3. I did this by launching as a Desktop Stream View and downloading the files via S3 pre-signed URL and the file did download. What is odd, is that when I launch the fleet in Desktop-Stream-View, and then click on "Desktop" it takes me to the Windows desktop and I can see the VHD mounted both on the folder path and as a drive. I can navigate to the executable and launch it. But while in this view, if I click on the "4 boxes" icon on the top-left and try to launch my application from it's AppStream catalog link, nothing happens. After logging out and then back in, while still in Desktop-Stream-View, I then clicked directly on the app's AppStream catalog icon (not the "Desktop" icon). It still takes me to the Windows desktop, but the VHD is not mounted! Naturally, the app link in the "4 boxes" icon to load the Catalog still does not work. Now, when launching the fleet in "App-Stream-View", I only get the AppStream catalog icon, so I click on it and it just loads to a black screen, probably since it did not load the VHD nor set everything up. I cannot understand why I can see the mounted VHD and my application files in one instance but not in the other. And no setup has a working AppStream catalog link. Here are my relevant customizations to the "mount-vhd.ps1" script ``` # Specify a folder path to mount to. When specified, the script will check to see if the folder exists, and is empty, before mounting. If the folder doesn't exist, the folder will be created. If the folder exists, and isn't empty, the folder mounting will fail. $MountFolder = "C:\myApps" # Specify a drive letter to mount to. Specify the colon after specifying the drive letter. Note: A-E are reserved for AppStream 2.0. You will need to choose a different drive letter. $MountDriveLetter = "F:" #If $PathToVHD isn't specified, the script will automatically search for the VHDX file in the same directory to mount. $PathToVHD = "" ``` For the "Application" setup, I have the following: Application executable launch path: C:\myApps\TestApp\TestApp.exe Application working directory: C:\myApps\TestApp\ Any assistance would be greatly appreciated, thank you!

Would like to know what would be the way to migrate per user data currently hosted at on-prem vdi to AWS workspaces? Will this be a case to case migration since the on-prem VDI data might be only accessible via the individual user or is there a way to bulk migrate all the on-prem vdi users data and have it integrated with AWS workspace for a like to like match?

Hi, I am trying to follow the instructions in (https://docs.aws.amazon.com/iot/latest/developerguide/mqtt-based-file-delivery-managing.html) to create a stream for my application purpose. however, when following the instruction in the doc, I was stuck at trying to following step (https://docs.aws.amazon.com/cli/latest/reference/iot/create-stream.html), there's a json file as follows, how do I create this json file ? Thanks in advance. Contents of create-stream.json: ``` { "streamId": "stream12345", "description": "This stream is used for Amazon FreeRTOS OTA Update 12345.", "files": [ { "fileId": 123, "s3Location": { "bucket":"codesign-ota-bucket", "key":"48c67f3c-63bb-4f92-a98a-4ee0fbc2bef6" } } ] "roleArn": "arn:aws:iam:123456789012:role/service-role/my_ota_stream_role" } ```

Dumb Question: Once you create an image and a bundle from a workspace, can you safely delete that original workspace without affecting the image and bundle you created?

On the Amazon workspaces login app. If I leave keep me login unchecked. If it logs me off and VM is still running do I still incur charges? I am on the hourly plan.

Q: If I am located a significant distance from the region where my Amazon WorkSpace is located, will I have a good user experience? A: If you are located more than 2000 miles from the regions where Amazon WorkSpaces is currently available, you can still use the service, but your experience may be less responsive. The easiest way to check performance is to use the Amazon WorkSpaces Connection Health Check Website. I want to test VDI since its over 2000 miles. the web link is broken. **http://health.amazonworkspaces.com/ ** from https://aws.amazon.com/workspaces/faqs/

Q: If I am located a significant distance from the region where my Amazon WorkSpace is located, will I have a good user experience? A: If you are located more than 2000 miles from the regions where Amazon WorkSpaces is currently available, you can still use the service, but your experience may be less responsive. The easiest way to check performance is to use the Amazon WorkSpaces Connection Health Check Website. I want to test VDI since its over 2000 miles. the web link is broken. **http://health.amazonworkspaces.com/ ** from https://aws.amazon.com/workspaces/faqs/

Hello, even if I use the newest public bundle for my workspaces I have the Internet Explorer installed and not Edge. The official support of the Internet Explorer will end in the middle of June 2022. So why isn't there any bundle with Edge? That would solve a lot of problems that I have and will have. In the public bundle that I use there is Mozilla Firefox installed but it's not possible for the users to update it because we don't give them local admin rights. And obviously Firefox isn't updated automatically. Thanks a lot in advance, Michaela

Is it possible to git clone codecommit using cloud9 only or inside AWS workspaces? Local pcs or non-work will not be able to git clone the repository of Codecommit.

Hello, I created a new packaging instance to build a new version of my application that I want to deploy (as I always did). I used the Amazon WorkSpaces Application Manager Studio, chose my application and clicked "Update". After my changes I used "Upload". After uploading the status of my application version on "Dashboard" becomes "Upload complete". Then I started my EC2 validation instance and connected to it. In the Amazon WorkSpaces Application Manager I went to "Pending Apps" and clicked "Refresh" but my new version didn't appear. I waited now for more than 1,5 hours and it's still not visible. In my packaging instance I checked the log files but the last steps seemed to be successful: ``` 2022-05-30 07.06.51.944 Info: Writing final package data... 2022-05-30 07.06.51.944 Info: Packaging application... 2022-05-30 07.06.52.382 Info: Writing project file "C:\Users\ADMINI~1\AppData\Local\Temp\2\EBC567BD-A637-4603-AF2C-31D1D7837E4A_15.stw" 2022-05-30 07.06.52.382 Info: Done writing project file "C:\Users\ADMINI~1\AppData\Local\Temp\2\EBC567BD-A637-4603-AF2C-31D1D7837E4A_15.stw" 2022-05-30 07.06.55.415 Info: Done patching in 4.2s 2022-05-30 07.06.55.462 Info: Successfully created package. 2022-05-30 07.06.55.462 Info: Successfully created package. ``` For testing I created another new packaging instance, chose my application in the Amazon WorkSpaces Application Manager Studio and create "Update". I got the following error message: ``` Failed to extract application from the specified appset. Appset file might be invalid. ``` So what went wrong and what can I do to continue? Do you need further information to help me? Thanks a lot in advance, Michaela