Whether you're taking your first steps with Kubernetes or you're an experienced practitioner looking to sharpen your skills, our Amazon EKS workshop series delivers practical, real-world experience that moves you forward. Learn directly from AWS solutions architects and EKS specialists through hands-on sessions designed to build your confidence with Kubernetes. Register now and start building with Amazon EKS!
Application Integration
Application integration on AWS is a suite of services that enable communication between decoupled components within microservices, distributed systems, and serverless applications. You don’t need to refactor your entire architecture to benefit - decoupling applications at any scale can reduce the impact of changes, making it easier to update and faster to release new features.
Recent questions
see all1 / 18
- HI, I created an account in dec 2025, and I am trying to access the amazon connect now but it says, compelete your profile first, when I click on it, there is nothing pending , I have already verified...
- I am trying to ingest video into MediaPackage that was encoded by Vantage, but the Egress endpoints always end with a status of "Failed". If I ingest that same media through AWS Elemental MediaConvert...
- Hi , We are building a batch processing workflow using **Durable Lambda functions**, where the business logic requires **map and parallel execution** at certain stages to improve processing time. Wh...
- Hi! If a client uses my app to collect data and the data is stored in my database who is the owner of the data? I saw that with legal agreements you can define if for example my company stores the da...asked 2 days ago
- I am trying to setup AWS Appflow to migrate data from Sharepoint Online to S3. Things Done: 1. Create an Azure App registration 2. Set redirect URL to Web (https://eu-west-1.console.aws.amazon.com/app...
- I have the following Customer Queue Flow ```typescript { "Version": "2019-10-30", "StartAction": "e4911152-3b5f-4261-ac52-63cbeb585b2d", "Metadata": { "entryPointPosition": { "x": -0....
- We are currently implementing Amazon SNS for mobile push notifications for approximately 500,000 subscribers. Due to architectural limitations with SNS (specifically, the 200 subscription filter polic...
- We have an existing phone number (10-digit long code) that we want to use in AWS End User Messaging. I couldn't find any documentation on how to port an existing number into AWS End User Messaging. Ou...
- We are seeking assistance with our Amazon Connect instances. We are currently unable to switch our SSO authentication from Google SSO to Microsoft Entra ID. According to our internal review, we need ...
- I’m sending transactional SMS to India using AWS End User Messaging (SNS / Pinpoint SMS Voice V2) in ap-south-1 with a registered Sender ID. Simulator succeeds, but real SMS consistently fail. SMS Sim...
- I’m sending transactional SMS to India using AWS End User Messaging (SNS / Pinpoint SMS Voice V2) in ap-south-1 with a registered Sender ID. Simulator succeeds, but real SMS consistently fail. SMS Sim...
- Hi Team, We are building an app with **Mobile Number + OTP Login using** AWS native services. Services Used * Amazon Cognito (OTP/login) * SNS SMS / AWS End User Messaging SMS (Pinpoint) (send OTP...
- I am facing an issue with Amazon Connect Native AI Voice Agent that started occurring suddenly without any intentional configuration changes. **Scenario:** * Amazon Connect instance: us-east-1 * Usin...
- Hi everyone, In the Real‑Time Metrics → Current queue performance dashboard, the widget only shows 10 queues at a time. To see the rest, I have to click Expand, and even then the queues are paginated...
- Hi everyone, I’ve been experimenting with Saved Searches in Contact Search, and I can’t find any way to share them with other users or teams. Each saved search seems to be visible only to the person ...
- We observed intermittent failures when transferring calls from Amazon Connect to the external number Observed behavior during failure scenarios: • Call rings for a few seconds. • Call then disconnects...
- I have a few Real Time Metric Reports that have many filters applied to them. I am looking for a way to copy these filters without reselecting them.
- I am attempting to streamline a report and needed to combine 3 current AWS Connect real time metric reports to one report. I need to be able to retain the filters that have been added to each report.
Recent Knowledge Center content
see all1 / 18
Recent articles
see all1 / 18
- AWS OFFICIALUpdated 14 days ago0 votes297 viewsThis article explains how to use AWS Unified Operations to address the operational challenges of running telecommunications (telecom) workloads at scale. Unified Operations addresses challenges from i...
Gunasekaran, MakendranEXPERTpublished 14 days ago0 votes39 viewsTechnical guide for implementing Amazon Connect chat widgets with the alwaysHideToolbar configuration. Explains how to prevent false URL detection (text like "ID.me" becoming hyperlinks) while hiding ...- AWS OFFICIALUpdated 25 days ago0 votes109 viewsThis article shows you how to integrate Splunk Observability Cloud with AWS Incident Detection and Response to enhance your incident management capabilities.
- Gunasekaran, MakendranEXPERTpublished a month ago0 votes86 viewsTechnical guide for Amazon Connect administrators who need to audit and count users with Auto-Accept Call feature enabled. This article addresses the limitation in the Amazon Connect User Management c...
- AWS OFFICIALUpdated a month ago2 votes260 viewsLearn how to integrate Dynatrace with AWS Incident Detection and Response to automate incident response and create context-rich support cases that expedite issue resolution.
- AWS OFFICIALUpdated 2 months ago1 votes174 viewsThis article explores how event-driven architecture supports real-time retail operations and how AWS Unified Operations helps retailers successfully implement and manage these systems.
- Preet VirkEXPERTpublished 2 months ago0 votes171 viewsManufacturing operators juggle multiple disconnected systems—SCADA, MES, ERP—creating inefficiencies and data silos. Integrating Inductive Automation's Ignition with Tulip solves this by providing a u...
- Gunasekaran, MakendranEXPERTpublished 2 months ago0 votes268 viewsThis guide explains how to programmatically create Amazon Connect Outbound Campaigns using AWS APIs. Since Campaign Flows (Type: CAMPAIGN) cannot be created through the UI, this article provides a com...
- AWS OFFICIALUpdated 2 months ago0 votes367 viewsLearn how Repsol used AWS managed notifications to achieve a 97% reduction in AWS Health notification noise across their more than 200-AWS account organization.
- YalaEXPERTpublished 2 months ago1 votes357 viewsThis article presents an automated solution for Amazon Aurora insufficient capacity (RDS-EVENT-0031). Using an event-driven Lambda architecture, it automatically provisions read replicas across instan...
- Gunasekaran, MakendranEXPERTpublished 3 months ago0 votes233 viewsThis comprehensive troubleshooting guide addresses the most common issues encountered when implementing routing criteria in Amazon Connect contact flows. It provides step-by-step solutions for generic...
- Kanwar BajwaEXPERTpublished 3 months ago1 votes190 viewsThis article demonstrates how to programmatically regenerate AWS Health events and route them to EventBridge buses—whether default or custom—enabling seamless integration with downstream consumers lik...
- Kanwar BajwaEXPERTpublished 3 months ago0 votes335 viewsA CloudFormation pattern that uses EventBridge Rule to automatically execute Lambda Function during deployment, preventing stack failures and timeouts that may occur with custom resources.
- Gunasekaran, MakendranEXPERTpublished 4 months ago0 votes331 viewsStep-by-step guide for AWS administrators to programmatically upload CSV data and create customer segments in Amazon Connect Customer Profiles. Covers the complete 5-step API workflow with CLI command...
- Jimmy T - AWSEXPERTpublished 4 months ago0 votes234 viewsThe intention of this documentation is to provide the building blocks to create critical CloudWatch alarms which are fit for onboarding to Incident Detection and Response. It contains specific alarm b...
- Riku_KobayashiEXPERTpublished 5 months ago0 votes491 viewsBy defining states with JSONata, you can easily manipulate dates, so I'll share that method.
- AWS OFFICIALUpdated 6 months ago0 votes669 viewsLearn how Georgia-Pacific partnered with AWS to leverage generative AI (gen AI) and enhance operational performance and productivity across its manufacturing network.
- AWS OFFICIALUpdated 6 months ago0 votes427 viewsThis article explains how you can tailor AWS Countdown and AWS Countdown Premium to support your critical cloud operations when you need them the most.
Recent selections
see all1 / 5
- AWS OfficialEXPERTpublished a year ago0 votes450 viewsThis spotlight on Amazon Connect equips you with the skills and troubleshooting tips to get the most out of AWS’s AI-powered contact center.
- AWS OFFICIALUpdated 2 years ago0 votes173 viewsTurn on Amazon Connect features for your instances to help agents deliver more efficient and personalized customer service.
- AWS OFFICIALUpdated 2 years ago0 votes119 viewsUse Amazon Connect Contact Lens to get contact center analytics and quality management capabilities that help you to monitor, measure, and continuously improve contact quality and agent performance fo...
- AWS OFFICIALUpdated 2 years ago0 votes42 viewsLearn how you can leverage Amazon Connect and Amazon Lex capabilities for fast and seamless interactions.
- AWS OFFICIALUpdated 2 years ago0 votes142 viewsDesign your contact center for highly resilient operations at any scale with Amazon Connect.
1 / 18
Brettski-AWS
EXPERTAntonio Lagrotteria
EXPERTUri Segev
EXPERTGiovanni Lauria
EXPERTOsvaldo Marte
EXPERTAdeleke Adebowale .J.
EXPERTIndranil Banerjee AWS
EXPERTGunasekaran, Makendran
EXPERTThanniru Anil Kumar
EXPERTkranthi putti
EXPERTAndrii
EXPERTVitor Castellani
EXPERTBen Freiberg
EXPERT
Learn AWS faster by following popular topics
1 / 5
