Management & Governance
Recent questions
see all- I am seeking assistance with an issue related to merging my AWS Certification accounts. I currently have two AWS Certification accounts associated with the same email address. Old account Current A...
- I am an Amazon employee and Im getting blocked from installing QuickAI on my device. I am getting Amazon Web Services Sign In Your AWS account was suspended because you have past due charges, or yo...
- I'm locked out of my AWS root account because my phone was stolen, which had my MFA device. I no longer have access to the phone number registered on the account (confirmed permanently deactivated and...
- Hello AWS Support Team, I have been receiving monthly recurring charges on my credit card since March 2026. However, I cannot remember which of my AWS accounts is active or associated with this card,...
- Hello AWS Community, We are seeking guidance regarding an urgent account verification issue. Our AWS account was suspended last Saturday due to verification requirements. However, we had already sub...
- Setup Elastic Beanstalk, platform 64bit Amazon Linux 2023 v4.13.3 running Docker Region us-east-1, several environments sharing one Application Load Balancer EB storage bucket elasticbeanstalk-us-eas...
- Hello, I am experimenting with using OpenAI Codex connected to Bedrock Mantle with the `responses` endpoint, with various models. When using OpenAI models, I get BedrockMantle metrics as expected. ...
- ****Summary**** I'm trying to build a CloudWatch dashboard in a central monitoring account that shows the "top 10 Lambda functions by ConcurrentExecutions" from a linked source account, using Cloud...
- We are managing a lot of AWS accounts so we're using Cloudformation Stackset to provision resources on those accounts. Some accounts have AWS Config enabled and currently we're using a custom role. Bu...
- How does the AWS DevOps Agent handle incident resolution across multiple AWS accounts in an AWS Organizations setup — can it correlate alarms from a shared monitoring account with resources in spoke w...
- A CloudFormation stack has been stuck in **DELETE_IN_PROGRESS** for about two weeks. When I run `describe-stack-events`, I only see the top-level **"User Initiated"** delete event for the stack. None...
- My AWS account is fully verified (Customer Verification Status: Verified). CloudShell worked until 3 days ago. Now it immediately shows: "Unable to create the environment. Your account verification ...
- I am signed in as root user. Every attempt to subscribe to any AWS Marketplace product fails. The Claude Platform on AWS sign-up produces: "AWS account registration is incomplete or revoked. You do no...
- Hello AWS Community, I am looking for guidance on how to escalate an AWS account reinstatement case. My AWS account is currently blocked, preventing me from launching or managing EC2 instances and u...
- Hello, I requested Amazon SES production access for a B2B timesheet management app and was denied by Trust & Safety after providing additional details. I'm preparing to appeal and want to know if impr...
- Creating a CloudFront distribution fails with "Your account must be verified before you can add new CloudFront resources." I've retried over several weeks and already opened an Account & Billing suppo...
- My SES production access request has received no human response for over a week, and I'm looking for help getting the review completed. Timeline: Jul 8: Production access requested in eu-west-3 (case...
- Hi AWS community, My personal AWS account is restricted due to verification issues. I have submitted a support ticket, which has now been unassigned for over 4 weeks. Is this expected? Is there anythi...
Recent Knowledge Center content
see allRecent articles
see all- AWS OFFICIALUpdated 3 days ago0 votes77 viewsThis article outlines best practices for managing Reserved Instances (RI) and AWS Savings Plans commitments during AWS Organizations consolidations. It explains how to avoid costly billing gaps and us...
- AWS OFFICIALUpdated 3 days ago0 votes33 viewsIf you run e-commerce operations or own platform reliability, here's how to keep revenue and customer trust intact when traffic spikes during peak events. You'll learn why disruptions hit e-commerce h...
Jimmy T - AWSEXPERT
published 3 days ago0 votes11 views
The intention of this documentation is to provide the building blocks to create critical CloudWatch alarms which are fit for onboarding to Incident Detection and Response. It contains specific alarm b...Sagar GandhaEXPERT
published 7 days ago0 votes59 views
AWS DevOps Agent charges per agent-second with no built-in spending cap or alert mechanism. This article walks through setting up a CloudWatch metric math alarm that sums daily consumption across all ...Brian_LSUPPORT ENGINEER
published 9 days ago4 votes93 views
The Amplify CLI is open source. If you hit a bug that the upstream release schedule won't fix in time for you, you don't have to wait. You can clone the CLI, apply a fix, and point your project at you...SolomonEXPERT
published 9 days ago0 votes89 views
This article demonstrates how to use Strands Agents lifecycle hooks to enforce deterministic rules that system prompts alone cannot guarantee. Covers four production patterns — authorization-failure s...- AWS OFFICIALUpdated 10 days ago0 votes47 viewsThis article shows you how to set up security contacts for your standalone accounts, AWS Organizations, and AWS Partners accounts. It also explains best practices for maintaining effective security no...
LokeshEXPERT
published 10 days ago1 votes78 views
Enterprise organizations running 1000+ AWS accounts need AWS DevOps Agent to trace root causes across account boundaries — from workload accounts through shared networking and centralized logging. Thi...JohnTEXPERT
published 11 days ago0 votes40 views
Learn how to parse AWS Trusted Advisor Organizational View reports with Python and use Amazon Bedrock Structured Outputs to identify cross-account risk patterns, prioritize findings by blast radius, a...- AWS OFFICIALUpdated 5 days ago0 votes165 viewsYou can use Kiro CLI with the AWS Model Context Protocol (MCP) Server to query AWS DevOps Agent investigations and review root cause findings. These tools can also help you provide additional context ...
- AWS OFFICIALUpdated 10 days ago0 votes227 viewsLearn how to route AWS Incident Detection and Response alarms to AWS DevOps Agent for instant, autonomous investigation when an alarm activates.
Srinivas KVEXPERT
published 12 days ago0 votes112 views
This guide provides step-by-step instructions for building a custom CloudWatch dashboard to monitor Amazon Bedrock inference workloads, including usage metrics, latency, throttling, quota consumption,...NiharSUPPORT ENGINEER
published 13 days ago0 votes55 views
This article explains how to cancel your Amazon Q Developer Pro subscription to stop future billing charges. If you're unable to find the unsubscribe option in the Amazon Q Developer console, this gui...Mateus PradoEXPERT
published 17 days ago0 votes171 views
Where CloudWatch spend concentrates, how to attribute an increase to a specific line item before touching anything, and the levers for the three areas that drive most bills.Hohyun LeeSUPPORT ENGINEER
published 18 days ago1 votes61 views
This document explains how to resolve the CloudFront pricing plan creation error when the us-east-1 Region is denied by an OU-level Region Deny control.KinjanEXPERT
published 18 days ago0 votes62 views
Account closure does not automatically clean up AWS Security Incident Response (SIR). This article explains the SIR-specific steps to take before closing accounts: removing them from OU-based scope, d...Avinash DeshmukhEXPERT
published 19 days ago0 votes45 views
When I scale my Amazon Chime SDK Media Insights Pipelines to handle more concurrent calls, some or all transcripts return empty with no obvious errors in application logs.Mayank GuptaEXPERT
published 22 days ago0 votes165 views
Starting September 2026, AWS Billing and Cost Management notifications are transitioning to AWS User Notifications with new sender addresses, updated design, and additional delivery channels. This art...
Recent selections
see all- AWS OFFICIALUpdated 3 months ago1 votes223 viewsAWS Official content is created by a team of technical experts, professional writers, and editors within AWS. They work together to make sure that the information is clear, comprehensive, and aligned ...
Jimmy T - AWSEXPERT
published 2 years ago6 votes11.5K views
Landing page for Incident Detection and Response (IDR) which includes articles to assist current and future IDR customers.- AWS OFFICIALUpdated 3 years ago0 votes106 viewsReview these workshops to learn how to use AWS Management and Governance services to maintain operational excellence in a modern enterprise.
- AWS OFFICIALUpdated 3 years ago0 votes306 viewsPrepare and protect your applications from disruptions
- AWS OFFICIALUpdated 3 years ago0 votes11.1K viewsAre you migrating your Microsoft workloads to AWS and looking for licensing options for Microsoft software on AWS? You have a variety of options for using new and existing Microsoft software licenses ...
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