Questions in AWS Marketplace
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Hello re:Post Support Team,
I need an urgent internal escalation to the AISPL Marketplace Billing Desk. My support ticket has been unassigned with zero response for 5 days.
* Case ID: [**************...
I am an AISPL (AWS India) account holder with $1,000 Founder credits and $100 Free Tier credits active. I have been trying to access Amazon Bedrock Claude Sonnet 4.6 but the agreement status shows NOT...
I'm trying to invoke Claude Sonnet 4.6 on Amazon Bedrock via the cross-region inference profile us.anthropic.claude-sonnet-4-6, using bedrock-runtime invoke-model. Every attempt fails with:
AccessDen...
I am attempting to resolve an audit error when requesting to change the product visibility from limited to public on an AMI product. The rule that's giving the audit failure is "AWS resource access: P...
I am signed in as root user. Every attempt to subscribe to any AWS Marketplace product fails. The Claude Platform on AWS sign-up produces: "AWS account registration is incomplete or revoked. You do no...
I'm implementing usage metering for a consumption-based SaaS product under the Concurrent Agreements model, and I've found two AWS sources that appear to contradict each other on when the 1-hour windo...
asked a month ago
I applied for access to the Claude models in Amazon Bedrock yesterday. Today, when I tried to use the models, I found that I still don't have access.
Additionally, I keep receiving emails saying that...
Hi I am getting wrong Audit error that marketplace seller registration is incomplete but seller profile is complete and verified with all Tax and Bank details. Posting the error below
AUDIT_ERROR
Y...
Hello AWS Community,
I would like to ask for assistance regarding an AWS Marketplace support case that has not received any response for almost a month.
Support Case: 00886976
Opened: May 19, 2026
...
I'm an AWS Activate startup founder using an AWS India (AISPL) account with $1000 AWS Activate credits.
I'm trying to access Anthropic Claude models through Amazon Bedrock, but the Marketplace subscr...
I have cancelled my subscription to a third-party AWS Marketplace subscription (AureusERP, an ERP solution built on Ubuntu, published by Webkul) and it is no longer appears in my dashboard, but it is ...
I'm hitting a persistent AccessDeniedException at runtime for Claude Opus 4.8, even though the control-plane APIs report the account as fully authorized. Hoping someone has seen this and knows whether...