Questions in Management & Governance

Hi AWS Community, I'm experiencing an issue with CloudWatch Log Management in the AWS Console. When I open CloudWatch → Log Management, I receive the following error: "An error occurred while describ...

Hello, We are experiencing an issue with the AWS IoT TwinMaker Scene Viewer in Grafana Cloud . The dashboard was work...

Since 2026-06-09, every CloudFormation create of a DNS-validated ACM certificate in eu-central-1 fails for us with: Resource handler returned message: "Connection pool shut down" (HandlerErrorCode:...

I registered to use Amazon SES SMTP for my dental clinic's website, but they did not grant production access. We were only going to send appointment notification emails, that is, transactional emails....

Hi AWS Community, I am desperately seeking help. My AWS account has been suspended for 8 days and I have received absolutely ZERO response from AWS support. Here is my situation: - Account suspended...

Hello, my billing support case (Case ID: *************) has been stuck as 'Unassigned' for 27 days. I am a student who accidentally incurred a $12 charge and a $2.55 charge while experimenting with th...

I created a member account in my AWS Organization using Terraform. However, I can't log into that account, nor can I reset its password (using 'Forgot Password'), so I'm unable to remove it from the o...

We have an AWS account where the only account available to us is an IAM user named DDI_ADMIN. We can log in successfully, but we receive Access Denied errors for billing, account settings, IAM functio...

Our company is developing AWS CloudLabs so we had got approved quota of 1000 accounts. So are this account would be created on-fly like as when user clicks start button on lab or do we need to have pr...

Hello, I am looking for guidance regarding AWS Billing Support. I currently have three billing support cases: - ************** (opened May 18, 2026) - ************** (opened May 24, 2026) - *******...

I set up Security Hub and AWS Config across my AWS Organization a few years ago using the AWS-provided StackSets. Everything has been running fine with no changes on my end. Recently, Config.1 started...

I have a nested stack in **UPDATE_FAILED** state. On investigation the error happened because I tried to update multiple dynamoDB gsi index as shown below > Resource handler returned message: "Cannot ...