Questions in Business Applications
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Looking at adding good morning, good afternoon and good evening to our welcome messages as that start of our flows within amazon connect. Have thought about using the inbounding routing messages and...
1
answers
0
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36
views
asked 3 hours agolg...
Hello everyone, I've been trying to update my code from SES to SES v2 without success. I've done countless research and tried changing the code on my app, giving permissions to both myself and my...
1
answers
0
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56
views
asked 7 hours agolg...
They replied me that I do not met the requirement to "have no history of undue payment", so I cannot get unblocked. I don't really get the rationality behind this--If i have history of undue payment,...
5
answers
0
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87
views
asked 9 hours agolg...
I'm planning to get out of the sandbox and text from Singapore Region, including other countries.
(This transmits its own MFA key)
At this time, how is the Sender ID sent from the Singapore Region...
1
answers
0
votes
78
views
asked 17 hours agolg...
I am use AWS Q WEBCRAWLER to crawl information from my company website. But there is 1 url that end with .mp3 that is not able to index. Though the sync status is shown completed but it's yellow (I...
1
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42
views
asked 19 hours agolg...
Domain is modonetworkstx.com
All DNS records are set up and given verified status by SES.
No test emails are being received by any email address.
I am not getting any error messages inside SES. the...
2
answers
0
votes
30
views
asked a day agolg...
have implemented the sso solution using SAML2.0, but there is no reference on single logout for Amazon connect ccp.
1
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0
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33
views
asked a day agolg...
I have been trying to use the created workmail with marketing tools like evaboot. I receive no emails from them however. I am able to send and receive emails from other services however. Is there...
1
answers
0
votes
20
views
asked a day agolg...
So I am exploring AWS Q Business. But I got Permission Denied with 403. I check the doc and it seems I need to configure Idp in IAM Identity Center with SAML 2.0. But then, I found that my Q is...
0
answers
0
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37
views
asked 2 days agolg...
I am looking for some explanation / clarification on how calls get categorised as abandoned on Connect.
We occasionally seem to have situations where there are agents available, but a call gets logged...
2
answers
0
votes
33
views
asked 2 days agolg...
Not able to Import Pooled Amazon Pinpoint SMS Two-way Texting number into Amazon Connect Instancelg...
Amazon Pinpoint SMS said you must make sure all Two Way SMS numbers are imported into your Amazon Connect instance in order to route SMS Text from Customers to your Amazon Connect instance. I was...
1
answers
0
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44
views
asked 2 days agolg...
I am currently working on integrating AWS Pinpoint SMS with Appian using the API reference provided in the documentation. I am using the base URL:
https://sms-voice.us-east-1.amazonaws.com
When I...
0
answers
0
votes
40
views
asked 2 days agolg...