Questions in Business Applications
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I am seeing the Complaint % Rate as shown in "SES -> Virtual Deliverability Manager -> Dashboard -> Accounts -> Complaints -> % Rate" is off by a factor of 10, roughly. For instance, if you have 5...
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44
views
asked 7 days agolg...
Email sending function is suspended due to exposure of existing access key
After creating a new access key, I received a response saying that the email sending function of my account had been...
1
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93
views
asked 7 days agolg...
AWS SES One Click Subscribe not working for a topic under an account but working for other topicslg...
is there any audience count limitation for SES subscription management where one click unsubscribe? It's working for topics that target audience size of 5000 emails but not working for topic that...
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165
views
asked 8 days agolg...
Hello,
We are implementing SES services and we need to validate the mail of the company domain, but it tells us that a valid PTR record is not found.
I added the PTR record and I do the validation...
1
answers
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186
views
asked 9 days agolg...
Hello,
I'm using Cloud Formation for creating AWS connect instance. For this, I need to access default resources ARN in the template.
For example - While creating a user in the connect instance, we...
1
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115
views
asked 9 days agolg...
Wondering how I can share data between my Amazon Connect flow instance and a third-party application, so that I can dynamically pull data from the customer profile/system endpoint and send it to the...
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69
views
asked 9 days agolg...
Hi all, amazon connect places call recording in an s3 bucket with a filename in format *contactId_timestamp.wav*. How can we programmatically obtain the filename of the recording for a given call? I...
2
answers
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209
views
asked 9 days agolg...
I need a way to notified all agents when a new call in the queue so that the agent quick transfer the current contact back to the queue and take the new call if it has priority
2
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0
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75
views
asked 9 days agolg...
Hi,
I've been trying to make a call from Amazon connect CCP directly to a number in PH (+63) but it does not connecting.
This was working before, and I already made a request to allow calls to PH,...
1
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0
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62
views
asked 10 days agolg...
We are using Amazon connect and we have a flow with 4 options for customers to select when they ring us. When a customer selects 1 or 2 or 3 or 4, phones are not able to take these inputs. We have not...
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109
views
asked 10 days agolg...
**Service**: AWS Lightsail
**Running**: a simple wordpress.org blog website
**Issue**: cannot send emails
**Other details**: domain name is managed via Porkbun
**similar questions**:...
1
answers
0
votes
331
views
asked 10 days agolg...
Phone number has been disassociated with any queues. When tryin to release it, has following notification:
We couldn't release the phone numbers. This phone number cannot be released because it’s...
1
answers
0
votes
109
views
asked 10 days agolg...