Amazon Connect Chat Widget - End Chat Button Issues

In Amazon Connect Widget client - End Chat Button, when pressed goes into forever spinning, if the CONTACT has already ended (works fine otherwise). This happens more on mobile as the connection is not always on. Is this a bug, has anyone else noticed it?

BTW, The placement of End Chat button on mobile tends to be pressed by mistake as we select the Text Input to enter. I wish it is not so prominently placed.

Thanks.

主题

机器学习和人工智能前端 Web 和移动应用程序集成商业应用程序

标签

聊天机器人前端 Web 和移动 Amazon Connect

语言

English

TalkFirst

已提问 1 年前514 查看次数

1 回答

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Thanks for reaching out. I would suggest opening a support case for more detailed investigation on the spinning issue. Thanks for the feedback on the placement of End Chat button on mobile and we will pass this feedback to the service team

专家

AWS-User-Nitin

已回答 1 年前

Amazon Connect Chat Widget - End Chat Button Issues

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