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Hi, have had Workmail for a couple of years for our family domain. it recently started blocking outgoing mail. I am on the free tier so I can ask for support, and we are not over any of our limits. is there a place I can look to unblock?

Thank you.

主题
商业应用程序
标签
Amazon WorkMail
语言
English
Elanstiles
已提问 1 年前337 查看次数
2 回答
3

Make sure your domain is properly verified with AWS WorkMail and Ensure that you have correctly configured your Sender Policy Framework (SPF), DomainKeys Identified Mail (DKIM), and Domain-based Message Authentication, Reporting, and Conformance (DMARC) records in your DNS settings. Incorrect configurations can lead to email delivery issues.

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专家
Sedat Salman
已回答 1 年前
  • Elanstiles
    1 年前

    Thank you. Yes, the domain is in route53 and has previously worked. Re-confirmed all DNS entries.

2
已接受的回答

Hi,

The error means that your account is limited, this can have various causes. There should be a notification in your personal health dashboard with instructions what to do to unblock your account.

Kind regards, Robin

AWS
专家
robinkaws
已回答 1 年前
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专家
Giovanni Lauria
已审核 2 个月前

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