How to retrieve deleted mailbox content

Question

Good Morning,  
when deleting a user on workmail, it shows the message:   
"The User will lose access to their mailbox and you cannot undo this operation. The mailbox data will be permanently removed after 30 days.".  
  
From this message it seems that there is a way to retrieve the mailbox data before the 30 days has passed but it isn't explained the way to achieve it.  
  
Is there a way to retrieve the mailbox data?  
  
Thank you for help.  
Best regards.

Answer

Hi,  
  
I'm sorry to hear that the documentation is no clear on this issue. I will ping the service team to improve this.  
  
But to retrieve the data for users that have been disabled with in 30 days you will need to re-enable the user. Then the old mailbox will be linked again and you can access the data.  
  
If the user is deleted the data cannot be recovered.  
  
Kind regards,  
Robin

How to retrieve deleted mailbox content

相关内容