亚马逊云科技 VPN 客户端无法连接到服务

Question

【以下的问题经过翻译处理】 VPN客户端无法连接，以下是日志记录。
```
2022-08-10 13:21:44.518 +09:00 [DBG] CM processsing: >LOG:1660105304,I,open_tun
2022-08-10 13:21:44.518 +09:00 [DBG] CM processsing: 
2022-08-10 13:21:44.518 +09:00 [DBG] APPEND line
2022-08-10 13:21:44.518 +09:00 [INF] Begin receive init again
2022-08-10 13:21:44.521 +09:00 [INF] Received bytes: 105
2022-08-10 13:21:44.521 +09:00 [DBG] Message marshalling complete
2022-08-10 13:21:44.521 +09:00 [DBG] CM received: >LOG:1660105304,,CreateFile failed on TAP device: \.\Global\{5B0DB356-AB62-485C-A071-3537D307D3BB}.tap

2022-08-10 13:21:44.521 +09:00 [DBG] CM processsing: >LOG:1660105304,,CreateFile failed on TAP device: \.\Global\{5B0DB356-AB62-485C-A071-3537D307D3BB}.tap
2022-08-10 13:21:44.521 +09:00 [DBG] CM processsing: 
2022-08-10 13:21:44.521 +09:00 [DBG] APPEND line
2022-08-10 13:21:44.521 +09:00 [INF] Begin receive init again
2022-08-10 13:21:44.521 +09:00 [INF] Received bytes: 151
2022-08-10 13:21:44.521 +09:00 [DBG] Message marshalling complete
2022-08-10 13:21:44.521 +09:00 [DBG] CM received: >LOG:1660105304,F,All TAP-Windows adapters on this system are currently in use.
>FATAL:All TAP-Windows adapters on this system are currently in use.

2022-08-10 13:21:44.521 +09:00 [DBG] CM processsing: >LOG:1660105304,F,All TAP-Windows adapters on this system are currently in use.
2022-08-10 13:21:44.521 +09:00 [DBG] CM processsing: >FATAL:All TAP-Windows adapters on this system are currently in use.

```

我重新安装了VPN客户端，但错误仍然存在。笔记本电脑品牌为联想，操作系统为Windows。应该如何解决这个问题？

Answer

【以下的回答经过翻译处理】 以下错误表明Windows TAP适配器存在问题。您是否尝试过重新安装TAP驱动程序？

请参考以下链接，注意这是外部链接，因此无法保证解决方案可信，但您可以尝试一下。需要留意的是，这不是亚马逊云科技 ClientVPN的问题，而是Windows TAP问题。

亚马逊云科技 VPN 客户端无法连接到服务

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