Issue with form submissions

Hi,

I host my websites on AWS Lightsail, whenever a form is submitted I get an error "server error", the websites are built using Wordpress/Elementor PRO. I've been on to Elementor PRO support and they have advised that the error is not on their end and it's due to my hosting.

I only moved over the Lightsail last year, but before with other hosting I never had this issue.

Can anyone assist?

Thanks, Luke

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LukeC

已提问 4 个月前77 查看次数

1 回答

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这些答案有用吗？为正确答案投票，以帮助社区从您的知识中受益。

Hello.

Please connect to Lightsail using SSH etc. and check the web server access log and error log.
If it is a server error, the web server log will show some kind of log output that will help identify the cause of the error.

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Riku_Kobayashi

已回答 4 个月前

LukeC
4 个月前
I'm not too familiar with this, would you be able to provide me information on how I can check this? I have SSH open but unsure what to enter to see this information. Thank you for your reply!
Riku_Kobayashi 专家
4 个月前
Are you using Bitnami WordPress? If so, I think the log file will be output to the following directory.

cd /opt/bitnami/apache2/logs ls -la

Once you have found the log file, try displaying the log using the following command.

tail -100 error_log

Issue with form submissions

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