What browsers does Amazon Connect support?
1
When using Amazon Connect, what browsers are supported for agents and supervisors when configuring the contact center and engaging customers?
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As of writing this answer, Amazon Connect supports the following browsers:
- Google Chrome: Latest three versions
- Microsoft Edge Chromium: Latest three versions
- Mozilla Firefox: Latest three versions
- Mozilla Firefox ESR: All versions supported until end-of-life
Amazon Connect does not support mobile browsers, but audio of calls can be forwarded to mobile devices.
For the latest updates on Amazon Connect browser support, visit https://docs.aws.amazon.com/connect/latest/adminguide/browsers.html
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