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If you are using Amazon Linux2, I think it is possible to connect using Systems Manager Session Manager, so one way is to grant the EC2 IAM role AmazonSSMMManagedInstanceCore and try to connect.
Since you were able to connect to other EC2, there may be a possibility that the SSH process is not started properly in the EC2.
Please check the EC2 logs to see if there might be any errors or other problems.
https://docs.aws.amazon.com/AWSEC2/latest/UserGuide/instance-console.html
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