MediaConvert Job failed for 12 hrs long video clipping(trimming)

Question

Hi,
I have 18 hours long video as input .mp4. I was trying to trim(clip) 12 hours video from input using AWS mediaconvert.

"InputClippings": [
          {
            "EndTimecode": "12:00:00:00",
            "StartTimecode": "00:00:00:00"
          }
        ],

But mediaconvert job keeps getting failed for video trimming for more than 12hrs. Please note that I have tried 10 hrs, 11 hrs and 11.5 hrs trimming and its all got successfully completed.
I have also verified "Timecode source: Start at 0" and "Timecode configuration -> Source: Start at 0".

Error code
1060
Error message
The clipping region [00:00:00:00] to [12:00:00:00] was not found in input number [1]

Accepted Answer

MediaConvert has a limit of clipping that needs to be under 12 hrs.
Please see this link towards the bottom.
https://docs.aws.amazon.com/mediaconvert/latest/ug/setting-up-an-assembly-workflow-job.html

Answer

Please submit an AWS Support ticket for this issue, with Job ID and Region job was run, so the logs can be reviewed.

Several things to consider:
- Try setting the input clipping end Time Code to 11:59:59:ff, where 'ff' = (1 - framerate of source file). Likely values for ff could be 29, 25 or 23.
- Can a clip be generated that spans the 12:00:00:00 Time Code? Ex. 11:00:00:00 - 13:00:00:00
- Try creating a proxy files using Time Code Burning (a Pro Tier feature) that spans the 12:00:00:00 TC. Could be combined with the clipping above. This will help determine that the TC is continuous and does contain the 12:00:00:00.
- Try entering the TC values as hh:mm:ss;ff, using ';' before the ff

Answer

I tried the different clipping end time code

11:59:59:00 => success
11:59:59;29 => success
12:00:00:00 => Failed

MediaConvert Job failed for 12 hrs long video clipping(trimming)

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