Route 53 domain registration case has remained unassigned for over 3 days

I understand your concern about your domain registration issue and the time-sensitive nature of domain availability. Let me provide some guidance on how to proceed.

For your existing case, the best way to follow up is to add correspondence directly through the AWS Support Center at https://console.aws.amazon.com/support/. When you log in, you can view your case and add additional details or request an update. This ensures your follow-up is properly tracked and routed to the support team handling your case.

Regarding domain registration failures in Route 53, there can be several reasons why a registration might not complete successfully, including payment processing issues, domain registry restrictions, or account verification requirements. When you add correspondence to your case, you might want to confirm that:

• Your payment method is current and has sufficient funds or credit available
• There are no holds or restrictions on your AWS account
• You've completed any required account verification steps

The response time for your case depends on your AWS Support plan. If you need faster response times for business-critical issues like domain registrations, you may want to review your current AWS Support plan options, as higher-tier plans offer shorter response times and additional support features.

Since domain availability is time-sensitive, make sure to add a note to your case through the Support Center explaining the urgency of securing the domain before it becomes unavailable. The support team will work to address your issue as quickly as possible based on your support plan level.

Hi Ian, did you get a resolution on your case? I have a similar challenge and am urgently looking for ways to solve my iisues with AWS Domain name registration issues. Thank you!