Is there a way within amazon to have the chat bot responses formatted?

I want my text chat bot responses to contain paragraphs and bolded word etc if possible - does anyone have any suggestions? id like to avoid using lambda is possible but can do if need be.

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无服务器计算应用程序集成商业应用程序机器学习和人工智能

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AWS Lambda Amazon Connect Amazon Lex

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English

Fizz

已提问 8 个月前256 查看次数

2 回答

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这些答案有用吗？为正确答案投票，以帮助社区从您的知识中受益。

Yes, use text/markdown as content type. If you are using chat widget make sure supportedMessagingContentTypes is included.

TalkFirst

已回答 8 个月前

Fizz
8 个月前
thanks but sorry i dont completely understand - is this within lambda? or is there a solution that can be applied directly to lex?

This is possible with Interactive Messages using Lambda. https://docs.aws.amazon.com/connect/latest/adminguide/interactive-messages.html

SendMessage API also provides markdown capabilities but then you will need to implement some custom bot solution. https://docs.aws.amazon.com/connect-participant/latest/APIReference/API_SendMessage.html

TalkFirst

已回答 8 个月前

Is there a way within amazon to have the chat bot responses formatted?

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