Amazon Workmail Issue - Not able to receive emails

Hello,

I have recently created organization on Workmail and have added my users however we are not able to receive emails. I have tried sending an email with internal workmail account and from external domain as well but I get the same error that delivery failed.

I have checked, my domain's MX records are saved correctly and verified on AWS. I'm using a domain with third-party. All records are verified on AWS.

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网络和内容交付前端 Web 和移动商业应用程序

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亚马逊 53 号线路亚马逊简易电子邮件服务 Amazon WorkMail

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English

Omar

已提问 6 个月前163 查看次数

1 回答

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Hi,

I'm sorry to hear you're experiencing problems with receiving mail. If your MX record is correct email should flow to WorkMail. Do you have any other incoming rules configured in SES? If not what is the error message that you receive in the bounce message?

Kind regards, Robin

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robinkaws

已回答 6 个月前

Amazon Workmail Issue - Not able to receive emails

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