Need Urgent help I want to do name change for my certification profile as I have my exam in few days please help

Question

Hi,

I have my AWS AWS Certified Cloud Practitioner exam scheduled on 24 Dec 2023 at 14.45. This is an online proctored exam managed by Pearson VUE.
Candidate ID: AWS0xxxxxxx
Registration ID: 4663929xxx

On my Pancard my name is C YOGESH and 
On the AWS Training & Certification account, Since the both fields are mandatory in the form it is added as below,
First name (Given name): Yogesh
Last name (Surname): CHINTHALA

But I need as First Name: C last name: Yogesh

I have already raised the Customer Support request to update my name but I have not received any response yet.
Is there any method to get it resolved urgently? I have 4 days left from the examination time. Please let me know if my request will be resolved by then or I will need to reschedule my exam?

Thanks

Accepted Answer

Hi Chinthala,

I think you should delete/censor your candidate & registration id here, since it is publicly visible from the whole internet.

Other than that, certmetric forwards you to this support regarding namechanges:

https://support.aws.amazon.com/#/contacts/aws-training

If they don't answer you, you could try to contact PersonVue Support, they offer a livechat. A link to that chat should be in the mail you get/got from PearsonVue for your certification appointment.
So maybe you just contact them through livechat and ask them what to do.
I have good experience with them, they resheduled already 3 exams for me during exam, because I was not able to join it in time (their launcher is not the best).

Sincerley
Heiko

Need Urgent help I want to do name change for my certification profile as I have my exam in few days please help

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