How frequently should I expect "Scheduled Maintenance for Amazon Lightsail instances"

0

I'm using Lightsail to host a WordPress site as well as a separate LAMP stack application. 6 weeks ago, we had "Scheduled Maintenance" from AWS that took down the site for a couple of hours in the middle of the day our time (US-East). I **hoped ** that it was a one-time or rare occurance for AWS to shutdown my instance in the middle of the day, but I just received another email:

Dear Amazon Lightsail Customer,

One or more of your Amazon Lightsail instances is scheduled for maintenance in a 2 hour window starting on Mon, 17 Jul 2023 18:00:00 GMT. Maintenance activity will result in the following Lightsail instance(s) in the us-east-2 region to be unavailable and then rebooted: [My Instances Here]

Is it normal for AWS to take down instance in the middle of the day every 6 weeks? We're very lean and don't have the resources to have multiple Region / AZ hosting with the fancy back ups / log shipping stuff. Do you have any suggestions for how to mitigate this so our users don't get interupted from their work?

Thank you!

已提問 1 年前檢視次數 312 次
1 個回答
2
已接受的答案

Hello. Thank you for contacting AWS!

I am writing to express my sincerest apologies for the unexpected maintenance activity that caused your Lightsail instance to go down, resulting in the temporary disruption of your website hosted on AWS. I understand how frustrating and inconvenient this situation must have been for you, and I deeply regret any negative impact it had on your business operations.

This maintenance activity occurs when your lightsail instance is lying on an unhealthy hardware/host and AWS needs to perform a maintenance activity to move the lightsail to a new, healthy host by stopping and starting the instance.

Before the deadline, you can manually stop and start the instance to migrate it to a new, healthy host. After the instance has been moved to healthy host, AWS won't do anything to the instances.

Note: A stop and start isn't equivalent to a reboot. A start is required to migrate the instance to healthy hardware.

Warning: Before stopping and starting your instance, be aware that the public IP address of the instance changes on every instance stop and start. If you want a public IP that doesn't change on every stop and start of the instance, then you can attach a static IP address.

Abhinav
已回答 1 年前
profile picture
專家
已審閱 10 個月前
  • Thank you for your response! Being able to stop and start on my own time is MUCH better since I'll be able to do so in the middle of the night when we have very few customers.

    I wish it was more clear in the emails that I got that I was able to do this, I would have done that for the previous disruption as well.

    Thank you for your information!

您尚未登入。 登入 去張貼答案。

一個好的回答可以清楚地回答問題並提供建設性的意見回饋,同時有助於提問者的專業成長。

回答問題指南