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Intermittent "Network Error" with AWS Cognito node SDK

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A few hours ago my system's integration with Cognito started failing with a simple "Network Error" message. This integration has been live and working without any issues for over a year now, and there have been no recent code changes or configuration changes in the AWS console; I think it can be a temporary instability on Cognito's side, but AWS status pages are not reporting any issues.

The issue is affecting my users' ability to log in to our platform, how can I confirm it is a Cognito-side issue or if not, how can I find and fix the issue?

Sujets
Sécurité, identité et conformité
Balises
Amazon Cognito
Langue
English
johnny
demandé il y a un mois95 vues
2 réponses
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UPDATE: All login attempts are now failing with "Network Error" message. I still can't find a reason.

johnny
répondu il y a un mois
  • steph
    il y a 2 jours

    Hey johnny, were you able to find a fix or get any response from AWS?

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Has anyone looked into this further? I'm also experiencing a similar issue where user authentication through amazon-cognito-identity-js (this is done within a AWS Lambda function) is failing intermittently. The majority of the authentications are succeeding however which is making me scratch my head. Is this a cognito issue or an issue on our side? The errors started to happen after upgrading our node version from 14 to 20.

steph
répondu il y a 2 jours

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