Unable to login to Lightsail: "There seems to be a problem with your session. Please try again in a few minutes or login again. If the problem persists try clearing your browser cookies."

1

Hello AWS Community,

I am experiencing a persistent issue accessing AWS Lightsail at https://lightsail.aws.amazon.com/ls/webapp/home, despite being able to log in to the main AWS console (console.aws.amazon.com) without any issues.

  1. Logged in to https://us-east-1.console.aws.amazon.com/console/home?region=us-east-1# successfully.
  2. Clicked on the "Lightsail" icon
  3. When attempting to access Lightsail, I encounter the following error message:
There seems to be a problem with your session.
Please try again in a few minutes or login again.
If the problem persists try clearing your browser cookies.

Enter image description here

Enter image description here

Steps I've Already Tried:

  1. Cleared browser cookies and cache.
  2. Attempted access using multiple browsers (Chrome, Firefox, Safari).
  3. Changed network environments, including switching to a phone hotspot.
  4. Disabled ad blockers and similar extensions.
  5. Switched DNS settings.
  6. Attempted logging in and out, and also tried switching AWS regions within the AWS console.

Additional Information:

  • I have verified that the AWS service health dashboard shows no current issues with Lightsail.
  • The problem persists across all AWS regions in the US.

Request:

Could anyone please provide insights or further troubleshooting steps I might consider to resolve this session issue with Lightsail? Any advice or shared experiences with similar issues would be greatly appreciated!

Thank you in advance for your assistance!

Cutek
posta un mese fa155 visualizzazioni
1 Risposta
0

Hi,

It appears that this was some temporary error you saw. If that is not the case, please let us know.

Thanks.

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AWS-SUM
con risposta un mese fa
  • I am experiencing the same error message when trying to access CodePipeline. I've tried most of the same steps as the original poster.

    The first time, I got an alert message, saying I've been logged out of my account and to login again. After logging in again I got the same error as the original poster and that message has been showing for me ever since.

    This has been continuing for 24hrs now and seems to only occur with CodePipeline for ap-southeast-2. I am able to view all other regions and access all other parts of AWS. The issue appears to be limited to CodePipeline for ap-southeast-2

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