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AWS Training and Certification using same email but create new profile

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Issue on AWS Training and Certification account, the builder id cannot link to my previous account. I tired to open a support ticket ,but get no reponse. How many time does it take for AWS to take a look at support ticket in AWS Training and Certification?

Argomenti
Formazione e certificazione
Tag
Formazione e certificazione
Lingua
English
main_kennychan
posta 2 mesi fa91 visualizzazioni
2 Risposte
0

Usually AWS responds within 12 hours. Try to contact your Account Manager or to upgrade to a higher support plan temporarily if needed. Plans with live agent access may help troubleshoot issues faster.

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ESPERTO
Giovanni Lauria
con risposta 2 mesi fa
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ESPERTO
A_J
verificato 2 mesi fa
  • main_kennychan
    2 mesi fa

    Support plan is just for AWS console,my issue is AWS training and certification, no response after 12 hour.

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Please submit a ticket to the AWS Training & Certification customer support team, and they will provide assistance. If you already submitted a case, please allow at least 48 hrs to get a response.

AWS
NelliT-AWS
con risposta 2 mesi fa

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