Dear AWS Support Team,
I hope this message reaches you amidst your well-being. I am writing to underscore the ongoing challenges I am experiencing with my AWS account and to share some additional context that I believe is crucial for a comprehensive understanding of my situation.
Approximately 1/2 year ago, I created an AWS account under the name Mohammed Samiul Azim, using an email linked to a mobile phone that I, unfortunately, lost access to. Due to my limited proficiency in English at the time and a lack of familiarity with the verification document requirements, I faced difficulties navigating the AWS knowledge needed for a successful verification.
In my attempts to overcome these challenges, I created multiple AWS accounts using different names and emails. The primary motivation behind these actions was my desire to learn AWS and cloud computing thoroughly. Over time, I dedicated myself to studying AWS extensively, gaining proficiency in handling AWS team regulation, privacy measures, and acquiring the necessary knowledge to navigate the verification process.
My recent attempt to create a new AWS account using the email ********************@gmail.com aimed to align with my name, Mohammed Samiul Azim. I subsequently changed the email to ***********************@gmail.com. However, this process has led to the termination of my account, despite my sincere efforts to submit all official verification documents.
I understand that my case (Case ID: ***************) is currently being handled by Maxine P, Fathema, Tannia, and the wider AWS support team. However, the case remains unresolved, causing a considerable impact on my business operations.
I want to highlight that my journey with AWS has transformed my understanding and capabilities significantly. I now feel well-equipped to handle AWS team regulations and privacy measures. Additionally, I am committed to furthering my knowledge and expertise in AWS cloud services.
I am reaching out with the hope that you can appreciate my dedication to overcoming challenges and developing the skills necessary to navigate the AWS environment proficiently. I kindly request an urgent review of my case, understanding the context provided, and a swift resolution to reinstate my AWS account.
Your understanding and support in this matter are invaluable, and I appreciate your immediate attention to this request.
Sincerely,
Mohammed samiul azim
Email:*********************@gmail.com
*Edited PII - Email Address and case ID. — Brian D.