Need Urgent Help: AWS Account Suspended, Client Data Locked

Question

I’m from a startup where we help farmers calculate their carbon footprint. Our AWS account, which holds all our data, got suspended due to some mix-up with another closed account. Now, our clients can’t access their data, which they need urgently to get paid.

We’re struggling to get through to AWS and really need to show them our info to clear this up. **Does anyone have tips on how to get a quick response or arrange a meeting with them? **We're in a tight spot and could use some advice.

Thanks a lot!

Accepted Answer

I'm sorry to hear about the situation you're facing. Dealing with account suspensions can be incredibly frustrating, especially when urgent business operations are affected. Here are some steps you can take to try to resolve the issue quickly:

This is the fastest way to resolve this issue 
Engage with AWS Account Manager or Partner: If your company has an AWS Account Manager or is working with an AWS Partner, consider reaching out to them for assistance. They may be able to escalate the issue internally and advocate on your behalf.

Also please open this link and try to reach out  to them :- https://aws.amazon.com/it/contact-us/   and explain your situations to them.

Dealing  with account suspensions can be frustrating, but it's essential to remain persistent in seeking resolution while also being patient. Keep following up with AWS Support and exploring different channels until you receive a satisfactory response.

Need Urgent Help: AWS Account Suspended, Client Data Locked

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