Amazon Q Business - chatSync method not accessible via API

Question

Hi There,

I was able to log in with a user on the console and able to use the web experience and chat. However, when I use the same user account to call the QBusineesClient chatSync Method I get an error "User is not authorized for this service call."

Can you please advise how to solve this issue?

I called STS getCallerIdentity to see the role assumed and that has access to perform this QBusiness:* and used the I am policy simulator as well to verify, the role is allowed to perform the action chatSync.

Thanks

Answer

Tried that, still getting the error

resulted in a `403 Forbidden` response: {"message":"User is not authorized for this service call."} AccessDeniedException (client): User is not authorized for this service call. - {"message":"User is not authorized for this service call."}

Answer

Please have alook to the code repo : https://github.com/aws-samples/custom-web-experience-with-amazon-q-business

Amazon Q Business - chatSync method not accessible via API

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