ClientError: An error occurred (UnknownOperationException) when calling the CreateEdgePackagingJob operation: The requested operation is not supported in the called region.

Question

Hi all,

I was following SageMaker Developer Guide for Model Deployment at the edge (https://docs.aws.amazon.com/sagemaker/latest/dg/edge-getting-started-step2.html)

I received this error ClientError: An error occurred (UnknownOperationException) when calling the CreateEdgePackagingJob operation: The requested operation is not supported in the called region. When trying to package the compiled model in SageMaker Neo.

framework = 'pytorch'
target_device = 'jetson_nano'
data_shape = '{"data":[1,3,640,640]}'

sagemaker_client.create_edge_packaging_job(
                    EdgePackagingJobName=edge_packaging_name,
                    CompilationJobName=compilation_job_name,
                    RoleArn=sagemaker_role_arn,
                    ModelName=model_name,
                    ModelVersion=model_version,
                    OutputConfig={
                        "S3OutputLocation": packaging_s3_output
                        }
                    )

I need to do it in my region ap-southeast-1, can someone please shed some light on this issue?
Please let me know if more information is needed.

Answer

Hello.

As of May 2024, SageMaker Edge Manager is available in the following regions: US East (N. Virginia), US East (Ohio), US West (Oregon), EU (Ireland), EU (Frankfurt), Asia Pacific (Tokyo).  
So please consider creating your resources in these supported regions.  
https://aws.amazon.com/sagemaker/faqs/?nc1=h_ls  
> SageMaker Edge Manager is available in six Regions: US East (N. Virginia), US East (Ohio), US West (Oregon), EU (Ireland), EU (Frankfurt), and Asia Pacific (Tokyo). For details, see the AWS Regional Services list .

ClientError: An error occurred (UnknownOperationException) when calling the CreateEdgePackagingJob operation: The requested operation is not supported in the called region.

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