Need help adding verifying my third-party domain name for Amazon Work Mail

Question

I am currently using Google Workspace for my business's email and am trying to switch over to Amazon Work Mail. I have a domain registered with an outside provider and I am having trouble verifying my domain.

I have two issues as of now:

1. First, I am unsure if my DNS record setup has been done correctly. 
For example, Work Mail provides me various record names and values to input onto my DNS settings such as the TXT `_amazonses.MYWEBSITE.COM`

However, on my DNS console it gives me an input that looks like the following:

```
[input].MYWEBSITE.COM
```

(the MYWEBSITE.COM part is hardcoded and untouchable). Does this mean that for my DNS record name I am just to add `_amazonses`
 or do I add the full ` _amazonses.MYWEBSITE.COM` to result in

```
_amazonses.MYWEBSITE.COM.MYWEBSITE.COM
```
?

Similarly for MX type, Work Mail provides me with the record name: `MYWEBSITE.COM.`
Do I input the entire `MYWEBSITE.COM.` to result in `MYWEBSITE.COM.MYWEBSITE.COM` on my DNS console or simply leave it as an @ value on the console?

2. Second, I have, for now, gone with the former, eg. inputting simply `_amazonses` as the record name rather than `_amazonses.MYWEBSITE.COM`. However, on my AWS console I seeing that the verification is still missing and the error reads as:

> No TXT record was found for _amazonses.MYWEBSITE.COM.
The following TXT record was found for MYWEBSITE.COM: google-site-verification=...

Presumably this has to do with my current Google Workspace set up.

How can I solve these issues and verify my domain so I can start using Amazon Work Mail with it? Thank you very much for your assistance and being patient with me

Accepted Answer

Hi

**DNS Record:**

1. **Record Name**: You're on the right track! For the record name, you only add the specific name provided by Amazon WorkMail, in this case `_amazonses.` Do not include your entire domain name (MYWEBSITE.COM) within the record name itself.
2. Similar to the record name, for the **MX record**, you likely just enter the value provided by Amazon WorkMail, which might be something like MYWEBSITE.COM (without the trailing dot). This often translates to the "@" symbol in your DNS console, indicating the root of your domain.

**TXT Google Issue:**

* Remove Conflicting TXT Record (Optional): If you no longer need Google Workspace for email, you can remove the google-site-verification TXT record from your DNS settings. This will free up space for the Amazon WorkMail verification record.
* Add Amazon WorkMail TXT Record: Following the instructions provided by Amazon WorkMail, create a new TXT record in your DNS console. Use the specific record name (_amazonses) and value provided by Amazon WorkMail.

Need help adding verifying my third-party domain name for Amazon Work Mail

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