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Hello.
First, try the troubleshooting steps in the document below.
https://repost.aws/knowledge-center/ec2-address-errors
I think this issue can probably be handled as an account issue, so I think it would be a good idea to open a case with AWS Support under "Account and billing".
Opening a case under "Account and billing" can also be done with the basic support plan.
https://docs.aws.amazon.com/awssupport/latest/user/case-management.html
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