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Our Domain can't send or receive from gmail and outlook

0

HI, I have an issue we have been facing with delivering emails to Gmail recipients. Despite taking the necessary steps such as adding DKIM to our identities and verifying them, we are still encountering failure delivery messages, as shown in the attached screenshot.

This issue has been causing disruptions in our communication with clients, and we are eager to find a resolution as soon as possible. We highly value your expertise and would greatly appreciate your support in resolving this matter.

  • GK ESPERTO
    un mese fa

    Screenshot missing, also are you able to resolve the DKIM records or MX with dig ?

  • JPurdy
    un mese fa

    It would be helpful if you provide the email from address and perhaps a sample email source.

Argomenti
Front-end web e dispositivi mobiliApplicazioni aziendali
Tag
Amazon Simple Email ServiceAmazon WorkMail
Lingua
English
SC
posta un mese fa114 visualizzazioni
2 Risposte
0

Have you set up DMARC? https://dmarcly.com/blog/how-to-set-up-spf-and-dkim-for-amazon-ses

JPurdy
con risposta un mese fa
0

Take a look at this blog entry on the AWS Open Source blog. Fully Automated Deployment of an Open Source Mail Server on AWS

Specifically this section:

We also provide an optional integration with Amazon Simple Email Service (Amazon SES) so customers can relay their emails through reputable AWS servers and have their outgoing email accepted by third-party servers. All of this enables customers to deploy a fully featured open source mail server within minutes from AWS Management Console, or restore an existing server from an Amazon S3 backup for immutable upgrades, migration, or recovery purposes.

Hope this helps.

profile pictureAWS
ESPERTO
iBehr
con risposta un mese fa

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