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Our Domain can't send or receive from gmail and outlook

0

HI, I have an issue we have been facing with delivering emails to Gmail recipients. Despite taking the necessary steps such as adding DKIM to our identities and verifying them, we are still encountering failure delivery messages, as shown in the attached screenshot.

This issue has been causing disruptions in our communication with clients, and we are eager to find a resolution as soon as possible. We highly value your expertise and would greatly appreciate your support in resolving this matter.

  • GK 전문가
    한 달 전

    Screenshot missing, also are you able to resolve the DKIM records or MX with dig ?

  • JPurdy
    한 달 전

    It would be helpful if you provide the email from address and perhaps a sample email source.

주제
프론트엔드 웹 및 모바일비즈니스 애플리케이션
태그
아마존 심플 이메일 서비스아마존 WorkMail
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English
SC
질문됨 한 달 전110회 조회
2개 답변
0

Have you set up DMARC? https://dmarcly.com/blog/how-to-set-up-spf-and-dkim-for-amazon-ses

JPurdy
답변함 한 달 전
0

Take a look at this blog entry on the AWS Open Source blog. Fully Automated Deployment of an Open Source Mail Server on AWS

Specifically this section:

We also provide an optional integration with Amazon Simple Email Service (Amazon SES) so customers can relay their emails through reputable AWS servers and have their outgoing email accepted by third-party servers. All of this enables customers to deploy a fully featured open source mail server within minutes from AWS Management Console, or restore an existing server from an Amazon S3 backup for immutable upgrades, migration, or recovery purposes.

Hope this helps.

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iBehr
답변함 한 달 전

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