APPSTREAM 2.0 Error loading user settings and accessing D: Drive
Hi everyone,
Today, while entering the AppStream 2.0 for the AWS L3 BLU AGE WORKSHOP, I encountered an error message (see attached screenshot). After clicking "OK" on the message, I was able to enter AppStream normally. However, I am unable to access the D: drive, where all my progress is located.
I have attempted to resolve the issue by restarting the fleet, but to no avail. I am encountering the same error on both the client and browser apps of the AppStream.
Your urgent assistance in resolving this matter would be greatly appreciated.
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Hi AndesHB
The error message you've encountered might indicate a problem with accessing or mounting the D: drive, which holds your progress data. Here are a few steps you can take to troubleshoot this issue:
- Check Fleet Configuration: Ensure that the fleet configuration includes proper settings for accessing the D: drive. Double-check any policies or configurations related to drive mapping or access permissions.
- Restart Session: Try restarting your AppStream session again. Sometimes, a simple restart can resolve temporary issues with drive access.
- Check IAM Permissions: Make sure that the IAM (Identity and Access Management) roles associated with your AppStream instance have the necessary permissions to access the D: drive.
- Review Storage Configuration: Verify that the storage configuration for your AppStream instance is correctly set up, including any storage volumes or attachments required for accessing the D: drive.
To answer your question, we require details that are non-public information. Please open a support case with AWS using the following link
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