issue for MFA authentication

0

i am not receiving mfa code my no is <REDACTED>

  • Hi, I updated your question to remove some personal information you had included. Please refer rePost community guidelines https://repost.aws/guidelines

    Don't post your private information ..... For example, don't post phone numbers, email addresses, mailing addresses, or other personal information.

已提問 1 個月前檢視次數 147 次
2 個答案
1

Hi,

It could be a temporary issue and you could try after some time or confirm that your carrier connection is not having any issues.

However if the issue still continues, please refer - https://docs.aws.amazon.com/IAM/latest/UserGuide/id_credentials_mfa_lost-or-broken.html

or contact AWS Support via https://support.aws.amazon.com/#/contacts/aws-mfa-support

Thanks.

profile pictureAWS
專家
AWS-SUM
已回答 1 個月前
profile pictureAWS
專家
已審閱 1 個月前
0

Hi

  • Try resending message and restart your phone

Nothing doesn’t work, you can contact AWS support for FREE related to account questions. NO SUPPORT PLAN REQUIRED

How to Contact AWS Support:

Go to the AWS Support Center: https://aws.amazon.com/support Sign in to your AWS account. Click on "Create a Case" Choose "Account and Billing Support" Provide a detailed description of your MFA issue, including the steps you've already taken to troubleshoot.

Consider using Authenticator App: Use a virtual MFA device like Google Authenticator or Authy. These generate codes without requiring a cell signal.

profile picture
專家
GK
已回答 1 個月前
  • Without getting the MFA code they will be unable to sign-in and hence unable to create a Support case this way.

您尚未登入。 登入 去張貼答案。

一個好的回答可以清楚地回答問題並提供建設性的意見回饋,同時有助於提問者的專業成長。

回答問題指南