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Need to find out whether is a data issue or presentation issue within the CID dashboard, which is why I recommended to directly query the data to see if any CUR data exists for the newly added account. Do you recall which option was used for Account Map mentioned here https://wellarchitectedlabs.com/cost/200_labs/200_cloud_intelligence/cost-usage-report-dashboards/dashboards/code/0_view0/? You mentioned you see the new account under the drop down. Are you seeing the account ID or the account name?
Since you mentioned you already refreshed the dataset in QuickSight, I would rule out it being a data refresh issue. What if you run a query in Athena to see if there is any data for the new account? You can just use this query as an example
https://www.wellarchitectedlabs.com/cost/300_labs/300_cur_queries/queries/global/#service
Hi We tried to run the query in Athena to check if the account has data. we got the data But to query the summary table he is missing some permission.
What could be the next step?
I suggest to check:
- If the data for that account in customer_all table:
select * from customer_all
where line_item_account_id = {account id}
limit 100
- If data is there, check the same for summary_view
- If data is not in the customer_all table. Check that recent months among the partitions in the Glue table called cid (might have different name).
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The drop down shows the account ID. We didn't make any specific account mapping settings.
We followed the CID documentation of deploying Cloudformation templates for
No mapping done additionally, we were able to see the data from CUR in the dashboard, so far we had 3 child accounts , they work fine, recently added a new account to the master payer, there is no data seen from that account though there is some usage.