Questions tagged with Business Applications
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Hello,
I am following the https://aws.amazon.com/blogs/contact-center/integrate-salesforce-knowledgebase-with-amazon-connect-wisdom/ blog to surface Salesforce Knowledge with in AWS Connect via...
3
answers
0
votes
298
views
asked a year agolg...
We try to build a contact flow in Amazon Connect that allows customer to interrupt waiting in a queue and leave a voice-mail.
Voice-mail feature itself is working, we have a customer queue flow...
2
answers
0
votes
912
views
asked a year agolg...
Hello All,
Is it possible to route Buyer Messages from Amazon Seller Central into Amazon Connect chat?
Thanks in advance.
Lou
1
answers
0
votes
309
views
asked a year agolg...
Hello.
Was trying to use Pinpoint Voice channel but no success. When I try to send something via it I get:
PERMANENT_FAILURE
VOICE channel not found. Please enable the VOICE channel for this...
1
answers
0
votes
274
views
asked a year agolg...
Hello everyone,
In my company we have a powerbi file that is daily updated manually (using the refresh button), this file is connected using odbc to a couple datasources, both are in AWS, one is a...
1
answers
0
votes
813
views
asked a year agolg...
I have just signed up for MyDocs. I have uploaded a folder. I have clicked to share a link. I have also clicked to invite a user. I have sent the URL to the user. When the URL is used, the user is...
1
answers
0
votes
223
views
asked 2 years agolg...
After updating to Ventura, Workdocs Drive now gives error. Unsupported macOS Version -The installed version of macFUSE is too old for the operating system. Please upgrade your macFUSE installation to...
2
answers
1
votes
394
views
asked 2 years agolg...
I have multiple QuickSight Dashboards and none of the Dashboard thumbnails are visible. The browser console displays a 404 Forbidden error. The URL is a presigned link to an S3 bucket...
1
answers
0
votes
330
views
asked 2 years agolg...
Hi, in my company we have recently **implemented a contact center with Amazon Connect**
And there has been the case in which **we would like to automate the calls so that they can be answered with...
1
answers
0
votes
326
views
asked 2 years agolg...
We have different email domains in our AWS WorkMail organization. This domains have common user names, as separate inboxes. Example:
- anne@company_a.com
- anne@company_b.com
- ...
We would like to...
0
answers
0
votes
129
views
asked 2 years agolg...
I am using AWS Lambda function in AWS Connect Contact Flow. I am invoking one lambda function from another lambda function. I want to pass my Invoker lambda function's event to second lambda function....
2
answers
0
votes
3766
views
asked 2 years agolg...
I have embedded dashboards in an application from quicksight. I want to restrict data access to some users where they can view data relevant to them only and not the complete dataset. Is there any...
1
answers
0
votes
521
views
asked 2 years agolg...