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Hello,
Sorry to see you're having trouble. I'd recommend opening a case with our Billing team, so they can look into this with you and provide further guidance. You can create a case, here:
go.aws/support-center
If you're unable to sign in, you can contact our team by filling out this form:
go.aws/account-support
Please refrain from providing account or case details on re:Post, rest assured, our team will be happy to assist within your support case.
In the meantime, these KC articles hosted right in re:Post, might point you in the right direction to terminate resources within your account, and locate unexpected charges:
https://repost.aws/knowledge-center/terminate-resources-account-closure
https://repost.aws/knowledge-center/resources-unexpected-charges
— Ann D.
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